Experience

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  Yelloh Village

  • Autrans, Auvergne-Rhône-Alpes, France

  • Receptionist/ activity leader

    • Apr 2021 - Sep 2021
    • Autrans, Auvergne-Rhône-Alpes, France

    Receptionist: -Operated informational procedures on the E-season software program.Reservation taking, check-in and check-out procedures-Provided a customized customer experience to give them the best customer service.-Interacted with an international clientele-Counseled and informed customers on local activities and attractions.Kids club activity leader: -Provided a safe environment for a group of 20+ children aged from 5 to 12.-Planned and organized an age appropriate schedule of activities: educational, physical, and creative.-Ensured children safety.

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  Intrax

  • Seattle, WA / Larchmont, NY

  • Au pair

    • Oct 2018 - Feb 2021
    • Seattle, WA / Larchmont, NY

    -Improved English skills (comprehension, and expression) with a total cultural immersion.-Adapted to a new cultural environment, learned different cultural behavior, and social skills.-Created activity schedule based upon childcare development.-Provided a safe environment.-Ensuring children safety.

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  SAGEB- Aéroport Paris-Beauvais

  • Beauvais, Hauts-de-France, France

  • Airport agent

    • Sep 2018 - Oct 2018
    • Beauvais, Hauts-de-France, France

    -Controlled tickets validity-Managed passenger flow according to the airport policy-Collaborated with different teams to provide a good service-Reported daily data on Excel

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  HOTEL DE RE

  • Sainte-Marie-de-Re, Nouvelle-Aquitaine, France

  • Housekeeper

    • Aug 2018 - Aug 2018
    • Sainte-Marie-de-Re, Nouvelle-Aquitaine, France

    -Maintaining appearance and cleanliness of the whole hotel-Ensured all assigned rooms are clean and tidy at the end of the shift-Addressed guests' requests-Followed hotel security guidelines-Reported technical issues and maintenance needsIle de Re is a very popular destination in France

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  SAGEB- Aéroport Paris-Beauvais

  • Beauvais, Hauts-de-France, France

  • Airport agent

    • Jun 2018 - Jul 2018
    • Beauvais, Hauts-de-France, France

    Internship realized to graduate my degree applied for foreign languages. I was a part of the Parcs and Access service, a service in charge of the shuttle between our airport and the french capital Paris.Responsibilities:- in the arrival room, indicate passengers how to reach the capital, directing them towards our shuttle service.-give directions to passengers-offer support in multiple languages: French, English, Spanish, and Italian.-conducted a satisfaction survey of our shuttle service.

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  Ibis Styles

  • La Rochelle, Nouvelle Aquitaine, France

  • Housekeeper

    • Aug 2017 - Aug 2017
    • La Rochelle, Nouvelle Aquitaine, France

    -Maintaining appearance and cleanliness of the whole hotel-Ensured all assigned rooms are clean and tidy at the end of the shift-Addressed guests' requests-Followed hotel security guidelines-Reported technical issues and maintenance needsLa Rochelle is a very popular vacation destination in France