Experience

• 

  TRANTER IT INFRASTRUCTURE SERVICES

  • Nigeria
  • IT Services and IT Consulting
  • 200 - 300 Employee

  • IT Support Specialist

    • Jul 2019 - Present

    Providing a world class IT support to Businesses, Bank and organization

  • IT Support Specialist

    • Jun 2019 - Present

    I have a strong background in Electronic & Computer Technology and have acquired several pieces of trainings in the field to continue to remain relevant as an IT Technical Support Specialist with the latest from google and Cisco in IT support and networking respectively. My daily routine as an IT Regional Support at Union Bank of Nigeria includes the following: Installing and configuring software, resolving network issues, documenting employee, and customer issues, troubleshooting technical problems, running diagnostics, installation of SCCM client on workstations and DP servers, monitoring computer systems and networks, setting up new user accounts, and responding to service tickets. Installation and configuration of Microsoft Office 365; Basic Support for Microsoft Active Directory - user management; Basic Network knowledge (cable crimping, hands-on for level 2 support in network checks); Installing and configuring printers, MS Office, specific applications; Troubleshooting for videoconferencing solutions; Support for hardware and software issues. I resolve 40+ IT-related issues like formatting and reloading windows operating system, installations, outlook mail configuration, Microsoft Teams installation and configuration, and providing relevant application software for end-users daily either by providing over-the-phone support or remote assistance using dameware mini Control (MRC) application with 100% time as stipulated in the Service Level Agreement (SLA). I am available for engagement.

• 

  Union Bank of Nigeria

  • Nigeria

  • Information Technology Support Engineer

    • Jun 2019 - Present
    • Nigeria

    I have a strong background in Electronic & Computer Technology and have acquired several pieces of trainings in the field to continue to remain relevant as an IT Technical Support Specialist with the latest from google and Cisco in IT support and networking respectively. My daily routine as an IT Regional Support at Union Bank of Nigeria includes the following: Installing and configuring software, resolving network issues, documenting employee, and customer issues, troubleshooting technical problems, running diagnostics, installation of SCCM client on workstations and DP servers, monitoring computer systems and networks, setting up new user accounts, and responding to service tickets.I Constantly overseeing technology planning for branches while directing all hardware, software installations, maintenance, and upgrades to meet 100% industry standard.Expedite IT equipment inventory task for all departments thereby improving scalability and boosting operational efficiency and productivity by 90%. Installation and configuration of Microsoft Office 365; Basic Support for Microsoft Active Directory - user management; Basic Network knowledge (cable crimping, hands-on for level 2 support in network checks); Installing and configuring printers, MS Office, specific applications; Troubleshooting for videoconferencing solutions; Support for hardware and software issues. I resolve 40+ IT-related issues like formatting and reloading windows operating system, installations, outlook mail configuration, Microsoft Teams installation and configuration, and providing relevant application software for end-users daily either by providing over-the-phone support or remote assistance using dameware mini Control (MRC) application with 100% time as stipulated in the Service Level Agreement (SLA). I am available for engagement.

• 

  LIFESPRING RESORT

  • CEO & PRESIDENT

    • 2009 - Oct 2023

    Passionate and experienced Life Coach committed to helping clients achieve personal and professional growth. Skilled in providing personalized coaching services and developing individualized plans to meet client needs. Dedicated to promoting diversity, equity, inclusion, and belonging in all aspects of coaching.Provided coaching services to clients with a focus on personal development, career growth, and work-life balance. Developed and implemented individualized coaching plans resulting in a 30% increase in client satisfaction. Coordinated and led group coaching sessions and workshops on mindfulness and stress management techniques.• Managed a team of 5 life coaches, providing guidance and support on coaching techniques and client interactions.• Increased client base by 25% through networking and targeted marketing strategies.• Implemented an accountability system resulting in a 20% increase in client goal attainment.• Developed and facilitated a 12-week group coaching program on work-life balance, resulting in a 90% participant satisfaction rate."Lifespring Resort is foremost Skill Hub, Life Coaching and Mentoring Company that glorifies God by inspiring and equipping people (especially teenagers and youths) to maximize their potentials. The Lifespring Resort is registered Business Name with Corporate Affairs Commission under Companies and Allied Matters Act of 1990 dated Friday, October 3th, 2014 with certificate No. CRBN421316 Vision: To be a foremost Skill Hub, Life Coaching and Mentoring Company in Nigeria that leverage technology to bring transformation to lives in all sphere of human endeavours. Mission: Our mission is to prepare young people for life and work in the 21st century by providing them with the skills, training and opportunity to live their dream life."

  • CEO

    • Jan 2012 - Jun 2023

  • ICT CONSULTANT

    • Jun 2009 - Jun 2023

  • CEO & PRESIDENT

    • Jun 2009 - Jun 2023

• 

  IBBIL COMPUTERS

  • ICT CONSULTANT

    • Oct 2009 - Jun 2023

• 

  TOUCHINGLIVES FOUN DATION INT'L

  • UYO

  • CURATOR

    • Jun 2009 - Jun 2023
    • UYO