Experience

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  SANIPEX GROUP

  • United Arab Emirates
  • Wholesale Building Materials
  • 400 - 500 Employee

  • Supply Chain Supervisor / Supply Chain Manager

    • 2009 - Present

    Supply Chain Management | Customer Delivery | Cross-functional Collaboration | Liaison, Negotiations | Relationship Management | Internal Controls | Risk Management | Accounts Reconciliation | Key Accounts ManagementOverseeing all customer delivery deadlines and expectations. Working in close collaboration with cross-functional departments like Purchase, Logistics, and Warehouse to ensure a smooth flow of daily operations. Proactively liaising with customers with regard to delivery and payments. Coordinating with the Accounts team for payments from customers. Communicating directly with suppliers and analyzing contracts and service cost-effectiveness. Building and maintaining strong supplier relationships to mitigate risks and establish effective purchasing arrangements with indirect & logistics customers. Initiating discussions with the leadership on potential areas of audit impact and sharing reports accordingly. Communicating regular updates on delivery and payments of key accounts to the Directors. Computing and sharing customer statements of accounts and following up on outstanding payments.• Key role in the reconciliation of accounts of major projects in UAE and abroad.• Handling key accounts of vital projects in UAE, such as Madinat Jumeirah expansion, Midfield Airport terminal, Blue Waters, Four Seasons, etc.• Enhanced internal control efficiency and reduced risks by presenting valuable audit findings and recommending improvements.• Reduced management control of daily logistics operations by fulfilling customers’ demands.• Recommended best solutions to process improvements to meet company requirements while analyzing bids for specification compliance, prices, delivery commitments, and past performance.• Trained new joinees on board on different processes.

  • Supply Chain Coordinator

    • 2007 - 2009

    Supply Chain Operations | Project Coordination | Forecasting | MIS Reporting | Policy & Procedure Implementation | Goods Movement | DocumentationPrepared targets and forecasts for senior management, along with reports and analyses. Worked and coordinated alongside the team and other departments to achieve company targets and goals. Supported the operating plans in all areas of the supply chain, driving performance and compliance. Held responsible for the successful execution and compliance with effective Supply Chain Management policies, procedures, and planning. Collaborated with other cross-functional departments to determine process improvements.• Ensured timely movement of goods (in & out) from the warehouse facility.• Attended to and promptly resolved issues with delivery and daily operations.• Maintained accurate documentation as per customs requirements.• Improved quality assurance operations by inspecting materials and verifying delivery compliance.• Gathered and analyzed supplier, inventory, and distribution data to assess areas in need of improvement. • Revised production schedules to meet dynamic conditions, such as supply shortages and backlogs.

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  Dubai Duty Free

  • Dubai, United Arab Emirates

  • Sales Assistant

    • 2000 - 2007
    • Dubai, United Arab Emirates

    Sales | Up-Selling | Merchandising | Customer Service/Satisfaction | Product Promotions | Risk Management• Greeted customers and gave them an outstanding service and friendly environment.• Responsible for maximizing sales and providing excellent care to customers. • Handled customers' complaints in a professional and diplomatic way.