Experience

• 

  Monk Entertainment

  • Mumbai

  • Influencer Marketing Intern

    • Mar 2024 - Present
    • Mumbai

• 

  Amazon

  • London, England, United Kingdom

  • Retail Sales Associate

    • Sep 2022 - Dec 2023
    • London, England, United Kingdom

    • Provide excellent customer service by addressing inquiries and assisting with product selection.•Ensure a clean and organized store environment, including restocking shelves and maintaining a visually appealing display.• Operate cash registers, process transactions accurately, and handle financial transactions securely.• Stay informed about the latest products, promotions, and updates to effectively communicate information to customers.• Be adaptable to changing work requirements and contribute to the overall success of the Amazon Fresh retail team in London.

• 

  iEnergizer

  • Noida, Uttar Pradesh, India

  • Customer Support Executive

    • Mar 2021 - Sep 2021
    • Noida, Uttar Pradesh, India

    • Provide prompt and helpful support to Roblox users, addressing inquiries and troubleshooting issues effectively.• Demonstrate clear and concise communication through various channels, including emails, chats, and possibly phone calls.• Maintain a thorough understanding of Roblox features, policies, and updates to assist users with accurate information.• Efficiently manage and resolve support tickets within established timelines, ensuring a high level of customer satisfaction.• Handle multiple support cases simultaneously while maintaining a focus on delivering quality assistance to each user.• Utilize problem-solving skills to resolve user concerns, technical issues, and other inquiries related to the Roblox platform.