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Bio

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Anuj Agrawal is a seasoned customer support professional with experience in retail, e-commerce, and gaming industries. He has a Master's degree in Accounting and Finance from Anglia Ruskin University and a Bachelor's degree in Event Management from National Academy of Event Management and Development.

Credentials

  • Product Developement
    Anglia Ruskin University
    Aug, 2023
    - Apr, 2026
  • Social Media Marketing
    Anglia Ruskin University
    May, 2023
    - Apr, 2026

Experience

    • Influencer Marketing Intern
      • Mar 2024 - Present
      • Mumbai

  • Amazon
    • London, England, United Kingdom
    • Retail Sales Associate
      • Sep 2022 - Dec 2023
      • London, England, United Kingdom

      • Provide excellent customer service by addressing inquiries and assisting with product selection.•Ensure a clean and organized store environment, including restocking shelves and maintaining a visually appealing display.• Operate cash registers, process transactions accurately, and handle financial transactions securely.• Stay informed about the latest products, promotions, and updates to effectively communicate information to customers.• Be adaptable to changing work requirements and contribute to the overall success of the Amazon Fresh retail team in London.

  • iEnergizer
    • Noida, Uttar Pradesh, India
    • Customer Support Executive
      • Mar 2021 - Sep 2021
      • Noida, Uttar Pradesh, India

      • Provide prompt and helpful support to Roblox users, addressing inquiries and troubleshooting issues effectively.• Demonstrate clear and concise communication through various channels, including emails, chats, and possibly phone calls.• Maintain a thorough understanding of Roblox features, policies, and updates to assist users with accurate information.• Efficiently manage and resolve support tickets within established timelines, ensuring a high level of customer satisfaction.• Handle multiple support cases simultaneously while maintaining a focus on delivering quality assistance to each user.• Utilize problem-solving skills to resolve user concerns, technical issues, and other inquiries related to the Roblox platform.

Education

  • 2022 - 2023
    Anglia Ruskin University
    MSc - Master of Science, Accounting and Finance
  • 2017 - 2020
    National Academy of Event Management and Development
    Bachelor's degree, Event Management
  • 2015 - 2017
    Vikash Residential School
    Senior School, Science

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Entertainment Providers”

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