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Antonio Flores

Customer Service at Time Warner Cable
Intro Book
Seasoned customer service professional with 13 years of experience in team leadership, technical support, and multilingual communication.
  • Claim this Profile
Location
Chula Vista, California, United States, US
Languages
  • Spanish -
Skills
  • Technical Support
  • Customer Satisfaction
  • Quickness
  • Multilingual
  • Fast Learner
  • Show all
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Bio

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Topline AI
Antonio Flores is a seasoned customer service professional with 13 years of experience in managing customer relationships, leading teams, and providing technical support. He has a strong background in multilingual communication, technology, and team leadership. Flores has worked in various roles, including customer service, telemarketing, and management, and has experience in working with multiple software systems and technologies. Flores holds an Associate's degree in Computer Network Systems from ITT Technical Institute.

Experience

  • Time Warner Cable
    • Customer Service

  • Time Warner Cable
    • Greater San Diego Area
    • Customer Service
      • Jul 2011 - Present
      • Greater San Diego Area

      I have one of the hardest roles when dealing with tuff customers and providing the best customer service customers deserve, also I do help new hires and go through training to help them succeed once they start the main job after they graduate.

  • Harte-Hanks, Inc.
    • Greater San Diego Area
    • Telemarketing
      • Mar 2011 - Jun 2011
      • Greater San Diego Area

      Had role on different campaing's such as EMC, and VMWare, tryign to get leads and newsletters for customers and providing them with information for events.

  • McDonald's
    • Manager
      • Feb 2009 - Mar 2011

      Had the role of making sure that all the registers have correct money and have it secured to the bank, make sure that everyone takes their breaks and lunch and supervise a team of about 15 - 20 people.

Education

  • 2009 - 2011
    ITT Technical institute
    Associates, Computer Network Systems

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Networking”

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