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Antonella Bruno profile image

Antonella Bruno

Customer Success Analyst at Dux Software
Intro Book
Antonella Bruno, a seasoned customer success professional with 1 year 6 months of experience at Dux Software, and 4 years 4 months at SOE SRL, holding roles such as Head of Customer Success and Secretary and Customer Service.
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Location
Argentina, AR
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Bio

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Credentials

  • Curso de Atención al Cliente
    Platzi
    Nov, 2022
    - Apr, 2026
  • Curso de Cómo Manejar Conversaciones Difíciles con Clientes
    Platzi
    Nov, 2022
    - Apr, 2026
  • Curso de Comunicación Asertiva
    Platzi
    Nov, 2022
    - Apr, 2026
  • Curso de Desarrollo de Customer Journey en Atención al Cliente
    Platzi
    Nov, 2022
    - Apr, 2026
  • Curso de Inteligencia Emocional para Servicio al Cliente
    Platzi
    Nov, 2022
    - Apr, 2026
  • Curso de OKRs
    Platzi
    Nov, 2022
    - Apr, 2026
  • Curso de WhatsApp Business
    Platzi
    Nov, 2022
    - Apr, 2026
  • Curso de Atención al Cliente y Soporte a Usuarios
    Platzi
    Oct, 2022
    - Apr, 2026
  • Curso de Fidelización de Clientes
    Platzi
    Oct, 2022
    - Apr, 2026
  • Curso de Ventas y Fidelización de Clientes
    Platzi
    Oct, 2022
    - Apr, 2026
  • Conceptos de programacion
    OpenBootcamp
    May, 2023
    - Apr, 2026

Experience

  • Dux Software
    • Customer Success Analyst
      • Jan 2023 - Present

  • Duty
    • Argentina
    • Software Development
    • 1 - 100 Employee
    • Head of Customer Success
      • Jul 2021 - Jan 2023

    • Management Assistance
      • Feb 2021 - Jul 2022

  • SOE SRL
    • Humberto Primo 520 Sanatorio Mayo.
    • Secretary and Customer Service
      • Sep 2015 - Dec 2019
      • Humberto Primo 520 Sanatorio Mayo.

  • Cr. Carlos Guitman & Asoc.
    • Republica de Siria 568 Bº General Bustos
    • Senior Administrative Secretary
      • Jan 2014 - Mar 2015
      • Republica de Siria 568 Bº General Bustos

Education

  • 2018 - 2022
    Universidad Provincial de Córdoba
    Tecnicatura Superior en Gestión de Empresas de Turismo y de Transporte, Agente de viajes
  • 2016 - 2017
    INSTITUTO DE CAPACITACION AERONAUTICA
    Tripulante de Cabina de Pasajeros, Natural Resource Recreation and Tourism
  • 2010 - 2017
    Universidad Nacional de Córdoba
    CONTADOR PUBLICO, Accounting

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Industry Focus. “Software Development”

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