See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

AK

Antoinette K.

Operations Manager at Wolverhampton City Credit Union
Intro Book
Operations Manager with experience in team management and client care.
  • Claim this Profile
Location
Wolverhampton, England, United Kingdom, GB
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Antoinette K. is a seasoned operations manager with 1 year 2 months of experience in managing operations at Wolverhampton City Credit Union. She has also worked as a governance manager, project manager, and tutor/Adult Mentor at CYCA, and has experience in managing teams, developing skills, and providing client care. She holds a CILEx Fellowship in Law and a Bachelor of Science in Geography from Ulster University.

Experience

  • Wolverhampton City Credit Union
    • Wolverhampton, England, United Kingdom
    • Operations Manager
      • May 2023 - Present
      • Wolverhampton, England, United Kingdom

  • CYCA
    • Governance Manager
      • Jan 2023 - May 2023

    • Project Manager
      • Jan 2022 - May 2023

  • Sandwell Community Hubs
    • Cradley Heath, England, United Kingdom
    • Center Manager
      • May 2021 - Jan 2022
      • Cradley Heath, England, United Kingdom

  • CYCA Connecting Youth Children and Adults
    • Llanelli, Wales, United Kingdom
    • Operations Manager
      • Aug 2020 - May 2021
      • Llanelli, Wales, United Kingdom

  • Carmarthenhire Youth and Childrens’ Association
    • Llanelli, Wales, United Kingdom
    • Governance Manager
      • Aug 2019 - Aug 2020
      • Llanelli, Wales, United Kingdom

  • Carmarthenshire Youth and Children’s Association
    • Llanelli, Carmarthenshire, United Kingdom
    • Tutor
      • Apr 2018 - Aug 2020
      • Llanelli, Carmarthenshire, United Kingdom

  • Carmarthenshire Youth and Childrens Association
    • Llanelli, Carmarthenshire, United Kingdom
    • Tutor/Adult Mentor
      • Mar 2018 - Aug 2020
      • Llanelli, Carmarthenshire, United Kingdom

  • Hrpehr
    • Self Employed
      • Apr 2018 - Aug 2019

      Self employed

  • Ammanford Town Council
    • Ammanford
    • Clerk
      • Apr 2017 - Apr 2018
      • Ammanford

  • Swansea City Council
    • Swansea, United Kingdom
    • Foster Parent
      • Mar 2013 - Aug 2016
      • Swansea, United Kingdom

      I undertook extensive training in relation to dealing with trauma impact on children /ACES and gained new skills in time management, negotiation and well-being. These skills are transferable on a wide basis across the labour market.

  • Svg Promotions Limited
    • Buisness manager
      • 2016 - 2016

  • Shelter Cymru
    • Swansea, United Kingdom
    • Case Worker
      • 2014 - 2015
      • Swansea, United Kingdom

      I was a Housing Law litigator advising, assisting and representing clients with housing problems in various arenas including local authorities, housing associations and local courts. This role honed my negotiation and advocacy skills to an exceptionally high level.

  • Ty Arian Law
    • Swansea
    • Director of Housing
      • 2011 - 2013
      • Swansea

      I managed a team of twenty-eight housing advisors who manned a national telephone legal advice service. This role developed my people management skills to include staff motivation to meet performance indicators. I was also responsible for staff training and development to ensure the highest levels of service were provided. In addition, I was praised for my client care skills. My team were the highest performing team during my period of management.

  • Randell, Lloyd and Martin
    • Practice Manager
      • 1990 - 2011

      Over my lengthy period of appointment, I led the firm’s development and progress. We were one of the first firms in Wales to obtain a legal aid franchise in 1994. I led this project. In addition, I led the project dealing with many thousands of miners’ claims dealing with COPD and VWF. I managed all staff and was responsible for recruitment and all HR matters. In addition, I managed the organisation’s finances with the assistance of the practice accountant. Whilst managing the practice, I retained and developed a successful practice in Social Welfare Law, with Housing Law being my passion

  • Revlon
    • Swansea
    • Cosmetic Representative
      • 1988 - 1990
      • Swansea

      I ran the franchise based in the Swansea Boots store. I was responsible for customer sales and relations.

Education

  • 1992 - 1998
    CILEx Law School
    CILEx Fellowship, Law
  • 1983 - 1986
    Ulster University
    Bachelor of Science (BSc), Geography
  • Thornhill Grammar School
    A Levels

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Financial Services”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles