Experience

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  Off-White

  • Knightsbridge, England, United Kingdom

  • Senior Brand Manager

    • Nov 2020 - Present
    • Knightsbridge, England, United Kingdom

    Brand Manager OFFWHITEEffective diary management: understanding the importance of key meetings, builds flexibility into the diary and anticipates needs.Screen incoming telephone and email enquiries and direct them appropriately.Manage and organise administration, preparing letters, reports and other documents.Prepare documentation such as agendas and figures for meetings/ presentations and co-ordinate any project work.Arranging internal and external meetings; booking rooms, organising equipment and catering.Meet and greet external visitors

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  HUGO BOSS

  • London Area, United Kingdom

  • Sales Associate

    • Apr 2019 - Sep 2021
    • London Area, United Kingdom

    Key Accountabilities:Deliver a world class customer experience that is unrivalled in the marketplaceDisplay excellent attention to detail when helping to style customers by actively listening to their needsIntroduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyaltyResolve queries effectively face-to-face or on the telephoneMaintain replenishment and achieve excellent stockroom and back of house standards to ensure product availabilityMaintain high standards of personal presentationTake an active role in supporting in-store events, providing ideas and feedback on ways to improve.Maintains sophisticated retail and visual standards to capture the customers imagination to drive salesTakes an active role in loss prevention within the storeAdheres to all health and safety policies at all times

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  Tesco

  • Bristol, England, United Kingdom

  • Store Manager

    • Apr 2014 - Apr 2019
    • Bristol, England, United Kingdom

    Supervising, guiding and motivating floor staff.Organising and delegating the workload between staff.Monitoring staff to make sure their duties are undertaken correctly.Organising store rotation.Supervising staff and maintaining health and safety and food hygiene standards.Working as a member of the team to provide great customer service.Responsible for rotas, customer experience and training new staff.Dealing with customers including complaints referred by junior staff, as well as communicating with staff and managers.Clubcard Champion.