Experience

• 

  Temple College

  • Temple, Texas, United States

  • IT Support Specialist

    • Oct 2021 - Present
    • Temple, Texas, United States

• 

  Sev1Tech LLC

  • Senior/Lead Technical Trainer

    • Jan 2020 - Oct 2021

    • Develops, presents, and evaluates complex training programs.• Plans, coordinates, and conducts New Equipment Training events on complex training platforms of instruction for multiple intelligence fields and systems. • Provides guidance and direction to less experienced trainers and identifies deficiencies in order to conduct sustainment training to members of the Program Manager's Staff utilizing strong technical and training skills.• Develops, Organizes, and presents mission capability presentations to high-ranking customers and develop a course of action training plans specific to the unit needs based on policies and procedures.

• 

  ESP, LLC

  • Fort Hood, TX

  • Senior Technical Trainer

    • Mar 2019 - Jan 2020
    • Fort Hood, TX

    • Conducted New Equipment Training for multiple intelligence fields and systems to Soldiers at various locations around the United States.• Coordinated with sales, marketing, and engineering representatives to identify program needs, obtain technical data and schedule programs

• 

  ManTech

  • Fort Hood, TX

  • DCGS-A Technical Trainer

    • Oct 2015 - Mar 2019
    • Fort Hood, TX

    • Conducted New Equipment Training for single source system for Soldiers at various locations around the United States.• Assisted Field Service Engineers and representatives in order to identify technical issues with a dynamic intelligence system.• Cross-trained on multiple intelligence systems in order to diversify instructional prowess.

• 

  US Army

  • Operations and Training Manager (First Sergeant)

    • May 2014 - May 2015

    • Directed, delegated, and supervised over 1,500 Soldiers conducting and receiving training in the intelligence field for duty positions across the United States and abroad.• Oversaw seven buildings on Goodfellow Air Force Base including five dormitories housing over 800 Soldiers. Was responsible for the maintenance, administration, and security of all facilities under my charge.• Processed and supervised administrative actions for personnel ensuring all were in accordance with regulations and associated policies enabling flawless daily operations.• Gave weekly safety and compliance briefs to personnel. Reduced number of accidents and incidents of neglect by 95%.• Mentored and supervised 10 mid-level managers. Ensured all were prepared and trained to provide leadership to young military members enabling them to operate in worldwide assignments.• Provided candid feedback to supervisor on various personnel issues ensuring the most cost effective outcomes. Saved the Department of Defense over $50 million over the course of the fiscal year due to diligent adherence to regulations.

  • 35P Chief Instructor

    • May 2013 - May 2014

    • Coordinated challenging training and qualifications for over 70 Army and contract instructors. Maintained an effective and qualified instructor base enabling 100% class starts.• Supervised the initiation of the instructor badging program. Enabled over 50 instructors to obtain the basic instructor qualification badge, 2 senior qualification badges, and 4 master qualification badges.• Supervised and mentored seven course supervisors during validation of Cryptologic Linguist Analyst Courses. Identified weaknesses in training and provided candid feedback and insight to revitalize courses.• Maintained and handled Top Secret/Sensitive Compartmented Information documents and equipment valued over $100,000 on a daily basis without loss or damage.

  • Advisor to Chief Executive Officer (Battalion Command Sergeant Major)

    • Nov 2012 - May 2013

    • Advised the Battalion Commander of a multifaceted battalion operating fixed-wing aircraft in support of operations in Afghanistan. Oversaw the training, administration, and logistical support for over 300 personnel during joint intelligence operations.• Managed rotations of personnel, vehicles and aircraft valued in excess of $130 million, flying over 3,000 combat hours and over 600 flight missions in support of coalition forces in Afghanistan without loss or damage.• Facilitated 660 hours of flight time and 223 flight missions in Germany. Enabled pilots to maintain proficiency in preparation for deployments to Afghanistan.

  • Operations and Training Manager (Company First Sergeant)

    • Nov 2010 - Nov 2012

    • Managed intelligence operations over two continents. Trained, equipped, and certified over 40 Soldiers engaged in 8 rotational deployments.• Redesigned company’s training diagram to include critical tasks, such as driver certification. Facilitated first training exercise in over 4 years while ensuring 35 of the 40 Soldiers were certified as drivers.• Incorporated risk management and safety into daily operations. Enforced leader involvement which contributed to two years of accident free operations and resolved potential risk factors for future operations.• Managed critical equipment upgrades on eight aircraft and associated ground equipment. Enabled a 98 percent readiness rating on primary mission equipment for over 500 flights in Afghanistan.

  • Operations and Training Supervisor/Developer (Battalion Operations NCOIC)

    • Nov 2007 - Nov 2010

    • Coordinated and collaborated with other organizations to ensure that over 60 employees working abroad had the training and support they needed to do their jobs in intelligence operations.• Developed, trained and supervised a security group that supported the community in Germany. Certified a trained and ready security group that was ready to perform security operations at a moment’s notice.• Oversaw over 3,000 Signals Intelligence and Human Intelligence operations while ensuring the health and welfare of 14 Soldiers and the maintenance of over $1 million of equipment spread throughout 4 cities in Iraq. • Planned, organized and supervised intelligence and tactical training for 300 Soldiers utilizing a contracted organization for a readiness exercise prior to deployment of the organization to Iraq.

  • Senior Analyst / Production Supervisor

    • Nov 2003 - Nov 2007

    • Created analytic processes involving Improvised Explosive Device (IED) Indications and Warning for units in Eastern Baghdad. Improved ability to identify, track and destroy IEDs saving lives and millions of dollars of equipment.• Implemented risk management and safety measures in all missions during deployment in support of Operation Iraqi Freedom. Resulted in zero loss of lives and equipment in a hostile war zone.• Quality controlled over 1,400 intelligence product reports used by national-level agencies, including the Office of the President of the United States. Provided detailed, timely, and accurate reports that facilitated strategic decisions for the region of concentration.• Managed and directed a production shop of over 70 multi-service Soldiers, Sailors, Airmen and civilians. Created an atmosphere conducive to effective analysis and reporting by providing direction, motivation and purpose.