Experience

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  Popeyes Louisiana Kitchen, Inc.

  • United States
  • Restaurants
  • 700 & Above Employee

  • Business Development and Project Manager

    • Jun 2013 - Present

     My main role within Popeyes involves researching tender opportunities, and maximizing sales through a variety of networking, cold calling and account management with a number of clients across various sectors. Search new location and identify the potential for expansion in targeted locations. Organize market research information for all market for inline stores, free standing and community mall. Identify the points of the location and fill the SAR form and send for international approval. Organize market potential study for each site and work on financial parameters. Carry out negotiation with landlords and bring about closure to the process. Collect all the papers and contracts regarding the site and forward it to the legal department for due Diligence. Presenting the site to the Operation, GM and financial Manager for their approvals on financial permanents, Getting the agreement signed and finalizing on deliverable with timelines organize building plan sanctions and approvals from the government’s agencies, interact with the land lords to get final handover of signed premises for fit outs. Seat with consultant regarding the drawings and layout of the equipment’s.  Completing final handover to the Operation team and give suggestion and marketing strategy. Visit the Site and make report regarding its progress.  Conduct market study for new projects and existing competition. Give suggestion for branding and marketing strategies.  Addition responsibilities were given to handle Maintenance department.

  • Area Manager

    • Mar 2008 - Present

     Drive excellence in day to day operations of 9 outlets and one central kitchen of the company. Train, motivate, coach, mentor and support operations manager, restaurant manager and the restaurant team evaluate and implement operational improvements, aggressively develop And maintain staffing levels, stringently follow municipality requirements and ensure the highest level of employees' safety. With strategic and planning increasing the sales by 40% vs last year sales. Outlets which are not doing good with excessive thinking and planning getting the sales up from 95000dhs to 162000dhs. Getting outside catering organized and well executed. Improving deliveries transaction counts from 19% to 26%. Surpassing sales target by 6%. Coordinating with the marketing to get promotion and giving ideas to do outdoor marketing. Act as PRO for Dubai and Sharjah Stores since the PRO for the company is based in Abu Dhabi. Well versed in Human resource system and processes. Supervising the accommodation staff and its requirements. Has intensive knowledge in site selection and business development. Was able to open 7 stores in a span of 2years in Dubai. Directly reporting to the operation manager related to business development issues. Visiting a restaurant and filling up comments after inspections and instructing the restaurant manager for corrective measures. Organizing, planning and doing the orders of raw and dry products inside the USO for Popeyes portocabine, doing EHS paper work for entering the port before the US ship arrives. Doing follow up for OHC with the managers and scheduling PIC for the managers and food and hygiene for the staff required by the municipality. Coordinating with the Popeyes international for achievement of higher standards by assessments in products, service and providing information about new locations. Has led the team to become a team player by giving intensive training and constructive feedback.

  • Restaurant Manager

    • May 2004 - Feb 2008

     Organized stock and equipment, ordering supplies and overseeing the restaurant maintenance, cleanliness and security. Achieved a targeted profit by efficiently using allowed budget of the company. Recruited team members and tap their potential by identifying their strengths and weaknesses. Worked to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulation; Ensured high standards of customer service are maintained; Ensured that all team members are following standard operating procedures and aware of code of conduct. Handled guest complaints and gave effective solution that resulted in loyal guest. Devising and marketing promotional campaigns; Prepared reports and other performance analysis documentation; Reported and attended regular meetings with area managers or head office representatives; Established relationships with the local community and undertaking activities and comply with the company's corporate social responsibility programs.

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  Hamrayan Marketing Consultant

  • Dubai

  • Administration and Sale Executive

    • Jan 2004 - Feb 2004
    • Dubai

     Independent screening, analyzing and prioritizing incoming and outgoing calls/faxes/Emails. Responsible for conducting crew interviews. Coordinated and arranged visas, tickets, immigration formali...

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  Ocean Management

  • India (Goa)

  • Executive Officer

    • Nov 2001 - Oct 2003
    • India (Goa)

     Independent screened, analyzed and prioritized incoming and outgoing calls/faxes/Emails. Responsible for conducting crew interviews. Coordinated and arranged visas, tickets, immigration formalitie...

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  Gandhi India Restaurant

  • Chicago (U.S.A)

  • Restaurant Manager

    • Feb 1998 - Aug 2001
    • Chicago (U.S.A)

     Primarily responsible for managing the restaurant floor service, which includes Food and Beverages, billing and cash register. Organized off-site catering service including delivery. Managed F&B stock requisitions. Maintained bar stocks and increasing sales volume of drinks. Build and m...

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  Silver Sands Beach Resort

  • India (GOA)

  • Restaurant Captain

    • Jan 1997 - Jan 1998
    • India (GOA)

     Supervise mis-en-place and mis-en-scene before the restaurant opens. Effectively managed the restaurant floor service of food and beverages to provide a high level of customer service. Organized a special sales promotion event in line with market seasonal occasions. Scheduled staff duties a...

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  Leela Beach

  • India (Goa India)

  • Steward

    • Oct 1995 - Dec 1997
    • India (Goa India)

     Ensured that guest is enjoying their meals and taken action to correct any problems. Presented the chaque and collected the payments. While guest food orders on order slips, memorize orders, or enter, or enter orders into computers for transmittal to the kitchen staff. Prepared cheques that ...

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  Qatar General Petroleum Cooperation

  • Qatar

  • Store Keeper

    • Mar 1989 - Jun 1989
    • Qatar

     Primarily responsible for stock and inventories. Data Entry and updating the inventories in the system. Responsible for evaluating the stock and forwarding the same to procurement for replenishing of exhausted stocks. Supervision of all the goods going in/out of the stores and issuing an exi...