Experience

• 

  Marrakesh Country Club

  • Palm Desert, California, United States

  • Human Resources Manager

    • Dec 2023 - Present
    • Palm Desert, California, United States

• 

  Tech/Life Coaching

  • Palm Springs, California, United States

  • Entrepreneur

    • Sep 2022 - Dec 2023
    • Palm Springs, California, United States

• 

  Enjoy Technology, Inc.

  • Oakland, California, United States

  • Area Manager

    • Jun 2021 - Jan 2022
    • Oakland, California, United States

    • Attract talent and own the employee life cycle, including hiring, performance management, development, and retention.• Build and maintain a strong and connected culture across the market that is in line with company culture and values.• Lead connections and team huddles to inspire, inform, and guide team members using continuous feedback with all direct reports to celebrate successes and improve areas of opportunity.• Support the development of Senior Team Managers and Team Managers through regular check-ins, feedback, as well as collaboration on performance management, succession planning and employee growth and development.• Ensure awareness and compliance with all HR policies including timekeeping practices and policies, managing payroll, time off requests, scheduling, and expense reports.

• 

  Apple

  • Senior Manager

    • Dec 2012 - Jun 2021

    • Collaborate with the leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business• Inspire, coach, train, and develop team members to consistently provide exceptional customer service and drive for results• Adapt to challenges, provide support, and guide communications in a constantly changing environment • Full cycle recruiting from sourcing candidates using HR systems and technology, coordinating, planning, scheduling and facilitating interviews and hiring events. • Onboard new team members, process appropriate paperwork for employment and layout training plan and schedule based on employee role and needs. • Facilitate training for new team members, new leaders, and ongoing skills and development from entry level to director level. • Develop internal talent using various methods both systematic and intuitive to help create space for teams to get the best out of themselves and others with an emphasis on creating leaders.• Performance manage using consistent performance based conversations while maintaining human connection with employee goals and aspirations. •. Investigate employee and business concerns using available resources such as employee interviews, review of security systems and other pertinent systems and records. • Determine course of action for violation of business conduct and other policies by taking appropriate partners ensuring alignment for next steps including and up to separation of employment based on policy, law and precedent. • Stay up to date on HR policies guidelines and laws to ensure adherence for employees, leaders and vendors to keep our teams, our customers, and our business at their best.

  • Manager

    • Oct 2007 - Dec 2012

    •created 30/60/90 strategies with my team based on corporate goals with results filtered through customer feedback and employee feedback. •drove the highest participation in employee satisfaction survey leading to the highest employee satisfaction score in store history•led employee growth through development and scheduling of learning blueprints, DevelopMe days, Study Halls, and market-wide Learning Labs.•built an effective training specialist team from the ground up by creating an environment of feedback, coaching and support•reset expectations for career development on the sales team through driving for results in revenue and solutions•facilitated hiring seminars and conduct interviews to recruit, hire, and retain a diverse and talented group of employees to meet the needs of the business•scheduled 120+ employees in a high profile environment using payroll guidance provided and adhering to all labor laws.