Experience

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  SFC Group LLC

  • United Arab Emirates

  • Group Training Manager

    • Nov 2016 - Present
    • United Arab Emirates

    Responsible of Training & Development of 40+ restaurants, about 6 different concepts Develop an affective Training Team, Systems & Processes.Training of All Employees including FOH/BOH Staff and ManagementConducts Audits, build and train training modules for the Region.Supports Operations...

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  Ruby Tuesday

  • Training General Manager

    • Dec 2012 - Oct 2016

    Responsible of Training & Development of Middle East Restaurants. Supports all New Restaurant Openings in the Region. Develop an affective Training Team, Systems & Processes.Development of Guest SErvice, Culinary & Beverage Program in the ME. Training of All Employees including FOH/BOH Staff, Managers & Directors.Head of the RT Learning & Development Facility - International Training Center for the Middle EastConducts Audits, build and train training modules for the Region.Supports Operations, Marketing & Human Resources.

  • Restaurant General Manager

    • Aug 2012 - Nov 2012

  • Training & Culinary/Beverage Manager

    • Feb 2007 - Sep 2012

  • Training/NRO Manager

    • May 2005 - Mar 2007

  • Unit Training Manager

    • Jul 2004 - May 2005

  • Guest Service Manager

    • Sep 2003 - Jul 2004

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  Peppes Pizza

  • Kuwait

  • Unit Training Manager

    • Jan 2005 - Feb 2007
    • Kuwait
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  TGI Fridays

  • Middle East

  • City Trainer/NRO Lead Trainer

    • Nov 1994 - Jul 2003
    • Middle East

    Maintain Standards of the brand.Ensure all units follows uniform specs and execution.Responsible of New Restaurant Openings in the Middle East.Training & Development of FOH/BOH Staff and Managers.Develop Front & Back of the House Systems and Training Modules.Maintain an able an effective ...

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  Jollibee Foods Corporation

  • Philippines

  • Crew Trainer/Marketing Assistant

    • Jun 1989 - Jun 1993
    • Philippines

    Perform all task of service and cooking for guests.Train the new employees.Develop the Home Delivery Program of the Unit.Ensure that the Jollibee Standards are adhered to.Host Adults/Kids Parties and Other Occasions.Quality Food & Service and Cleanliness Program.