Bio
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Topline AI
Anthony Alva is a seasoned IT professional with 13+ years of experience in network engineering, technical support, and computer science. He has worked at FTI Services and Numerex Corp., providing expertise in network operations, information security, and customer support.
With a strong background in computer hardware, software, and networking, Anthony has developed excellent problem-solving skills and a customer-centric approach.
He is currently based in Oxnard, California, and continues to grow in his role as a Network Engineer at FTI Services.
Experience
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Network Engineer
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Sep 2013 - Present
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Network Engineer
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Sep 2013 - Present
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Telecommunications Technical Support
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Jan 2011 - Present
Provide technical support to customer’s connecting alarm systems to the Internet for central station monitoring. Provide technical support through telephone, e-mail and remote connection software. Troubleshoot network connectivity issues, alarm system wiring/programming, and router configuration. Log all troubleshooting techniques and escalate complex issues for review by systems engineer. Provide excellent customer service.
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Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Computer Networking.”
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