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Credentials

  • Certified Human Resource Management
    Udemy
    Jun, 2023
    - Apr, 2026
  • Certified Strategic HR Management, CHRP, CHRL, SPHRI
    Udemy
    Jun, 2023
    - Apr, 2026

Experience

    • India
    • Information Technology & Services
    • 500 - 600 Employee
    • Customer success Delivery and customer success management, Business Strategy, Recruitment Strategy
      • Apr 2023 - Present

      Reach- Acquisition- Onboarding-Adoption-Retention Process Improvement and implemented ,Strategy thinker and development for customer satisfaction , Building High Performance Teams, Succession Planning, People Management Value addition HR and CultureCulture Strategy People Development Service TransitionsService operations MSP rate approvals , msp proposals Stakeholder Management Account Development Leadership HiringRequirements gathering

    • Sr. UK/US/APAC Talent Delivery and Account Manager Client Relations/Global HR Partner
      • Feb 2022 - Present

      End to End Talent Management, Rate Revision, Onboardings, Talent Mapping, Inductions, Orientations, Talent Acquisition, Team Management, Team Handling, Technical Recruitments, IT Recruitments, Taking Attendance approvals, Talent Management, Working Hours approvals, Timex, HRMS- HRone's, Customer Engagement, Customer Development, Starlight, Beehive, Ceipal, Job diva, Setting the Business models, Strategy Buildings, Settling Companies capabilities benchmarking. Salary Benchmarking ,Recruitment Life Cycle, SLA`s, Governance Framework, Reporting and Dashboard, working on rate cards, Rate cards approvals with current salary benchmarking as per market, Client Acquisitions, Client Development with New and Existing Accounts, Client Relationship Management, client engagement stakeholder management, Daily Engagements with Hiring Managers, Daily Meetings, Daily Engagements with New Talent Business, Multiple Client Handling Interface with HR, IT, Sales and Marketing functions;Coordinate with department managers to forecast future hiring needs.Create and maintain a resource pipeline to ensure that resourcing needs are met.Develop and maintain positive relationships with key stakeholders to ensure adoption and growth of company's recruiting division. Well conversant with latest recruiting tools, technologies, and techniques.

  • NLB Services
    • Bengaluru, Karnataka, India
    • UK/US Team Mngr/Business Strategy/RPO/Contingent Project Workforce Solution/ Client Relation Mngr
      • Jan 2021 - Feb 2022
      • Bengaluru, Karnataka, India

      Recruiting, Sourcing, Recruitment, End To End Talent Management and development, Handled 4 Team leads, 5 Sr. TA clients- NTT Data, LTI, Virtusa Polaris, UKG kronos, Girnar Automobile, Innnover Digital, Adobe, Accenture, SLK software, E and Y, Salesforce

    • Manager UK/Asia/ APAC
      • May 2019 - Jan 2021
      • Delhi, Delhi

      Account ManagementsTeam Handled of 3 Sr. IT Recruitment Consultants, 3 Non IT Consultants, 1 Team LeadLateral Hiring Technical IT Recruitments

    • Events Services
    • 1 - 100 Employee
    • Key Account Manager
      • Apr 2015 - Aug 2016

      Taking care of all IT requirements and handled IT Team

    • Assistant Manger HR
      • Dec 2014 - Mar 2015

  • AapkiNaukri
    • New Delhi, Delhi, India
    • Assistant Manager HR
      • May 2013 - Nov 2014
      • New Delhi, Delhi, India

      Handling Team of 9 Recruiters.Business DevelopmentEnd to End RecruitmentsRaise Invoices and Follow ups with the clients

    • Sr.Hr executive
      • Apr 2012 - May 2013
      • East Delhi

      Handling Recruitments of all IT for all Clients like Microsoft, TCL, Shell, Lenovo, Fujitsu etc

  • Soft Infoline
    • Delhi, India
    • Human Resources Administrator
      • Aug 2010 - Jan 2012
      • Delhi, India

      Cold Calling for Website Making for various kinds like Ecommerce Portals, Realestates websites, Hosting, Spaces, Servers, Domains, Google Mapping etc.SEO - Search Engine OptimizationSMO - Social Media optimizationDynamic websites, payment gateway, flash banner, domain registration, static websites, hosting web .GooGle Page RankingContent Marketing - for Open and Competitive Bidding on Various Domestic and International WebsitesBulk SMS Marketing for IT Services, Lead Generation, Handling Customers on calls ,Visit, Meeting , set appointment with customers.Renewals for the Website Services, as per the requirement of the project appoint Developers, designers , SEO, SMO etc.Handling Petty Cash Activities, Attendance Approvals, Minutes of the Meetings, Office Operational Activities, Inhouse End to End recruitments through Various Platforms- Coordinating with Vendors, Carrier Portal, Resume Inbox, Shine.com, Monster.com etc.

Education

  • 2023 - 2023
    Udemy Alumni
    HR strategic chpr, Human Resources Management/Personnel Administration, General
  • 2016 - 2017
    GrabIT Human Resource
    ISO. Certified 9001-2000, Certification in Generalist Training
  • 2012 - 2014
    Sikkim Manipal University - Distance Education
    MBA (HR), Human Resources Management/Personnel Administration, General
  • 2008 - 2011
    University of Madras
    Bachelor of Business Administration - BBA, A
  • 2008 - 2011
    EMPI Business School
    Integrated Bachelor of Business Administration+ Certified in Office Management, With an International College
  • 2007 - 2008
    S.S Children Academy (Girl's Wing)
    Intermmediate, Commerce/Computer Science

Suggested Services

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Industry Focus. “Information Technology & Services”

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