Experience

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  Eastern Bank

  • Brockton, Massachusetts, United States

  • Vice President/Business Relationship Manager

    • Jul 2022 - Present
    • Brockton, Massachusetts, United States

    Assisting business owners, with a specific focus on women and minority owned business enterprises, to maintain and grow their businesses

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  Northern Bank

  • Woburn, Massachusetts, United States

  • Cash Management Relationship Manager Vice President

    • Aug 2021 - Jul 2022
    • Woburn, Massachusetts, United States

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  Massachusetts Alcohol and Substance Abuse Center

  • Plymouth, Massachusetts, United States

  • Residential Counselor

    • Apr 2020 - Aug 2021
    • Plymouth, Massachusetts, United States

    Provided substance abuse treatment and education-Developed and conducted group and individual classes-Created assessments and evaluations to determine services and level of care

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  Salem Five Bank

  • Greater Boston Area

  • Market Manager Vice President

    • Oct 2008 - Dec 2018
    • Greater Boston Area

    • Oversees a diverse and dynamic market area including: Greater Boston, Brookline, Cambridge, Chelsea, Somerville, Quincy, and Watertown• Collaborates with senior management and senior business partners in: marketing, commercial lending, investments, insurance, and retail banking to create and execute sales strategies growing deposits to over $50 million in less than five years • Additional responsibilities include increasing brand presence and business opportunities by: driving sales production, maintaining operational efficiencies, implementing marketing intiatives, and retaining/growing top talent

• 

  Bank of America

  • Greater Boston Area

  • Banking Center Manager Vice President

    • Aug 2004 - Oct 2008
    • Greater Boston Area

    • Banking Center selected as the for blueprint for hands-on training in the Banking Center Leadership Development Program that was designed to prepare associates for Management opportunities• Served as “Spirit Champion” for the Market to develop and execute strategies to increase, Delight Index scores (Customer Service Standards)• Asked by Leadership Team to serve as a panelist presenting to over 300 Managers at the Banking Center Manager Central New England two-day Summit in Rhode Island

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  Citizens Bank

  • Quincy

  • In-Store Regional Manager Vice President

    • Mar 2002 - Jul 2004
    • Quincy

    • Directly involved in the opening process of six In-Store locations. • Increased the region’s cumulative deposits from $96million to $131million in less than two years.• Proactively involved in the hiring process of 42 of the over 60 employees thereby reducing staff vacancy percentages from 20% to 8%.

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  Citizens Bank

  • United States
  • Banking
  • 700 & Above Employee

  • Branch Manager Vice President

    • Apr 1997 - Jun 2001

    • Designated as training branch for the region due to the quality of the in-branch training, which resulted in developing part-time Tellers into Teller Manager and Banker roles. • Appointed regional investment captain organizing call nights, tracking results and the region and the branch consistently exceeded investment goals.

  • Branch Manager Community Banking Officer

    • Apr 1996 - Mar 1997

    • Successfully assumed management responsibilities for a challenging, downtown Boston branch totaling $40 million in assets with a staff of seven employees.

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  Bank of Boston

  • Taunton

  • Branch Manager Asssitant Vice President

    • Dec 1990 - Mar 1996
    • Taunton

    • Successful completion of management program lead to promotions to Branch Manager in diverse markets including Worcester, Sudbury, Taunton and two locations simultaneously in Chestnut Hill and Newton Highlands

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  Bank of Boston

  • Worcester

  • Branch Manager

    • Jun 1987 - Aug 1990
    • Worcester

    • Held various positions at Bank of Boston in preparing for a managerial position. Positions included teller and retail banking representative. Selected in August 1989 to participate in the branch management development program