Experience

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  Public Services and Procurement Canada | Services publics et Approvisionnement Canada

  • Government Administration
  • 700 & Above Employee

  • Director, Enterprise IT Command Centre

    • May 2020 - Present

    Major Incident Coordinator, Problem Management, Change Management

  • Director, IT Portfolio & Project Management

    • Jan 2019 - May 2020

    Business and Technical Lead for CA Clarity PPM implementation in the branch. Covering the Integration of IM/IT Plan, Activity tracking, Demand management, investment Live-cycle from creation to implementation and Application Portfolio Management.

  • Director, Partner Relations, Digital Services Branch

    • Sep 2018 - Dec 2018

    • Liaison for the portfolio: Real Property Services, Parliamentary Precinct Branch, Finance and Administration Branch, Regions (Atlantic, Ontario, Pacific,Quebec, Western) • Monitored all IM/IT activities for each portfolio projects with the various delivery sections including the SSC request. • Liaison for DSB branch for one DM mandate (Changing The Way We Work) • Managed the team to liaise with business Line and client for each activities • Planning and managing the Human and financial aspects • Supporting the CIO for all ADM meeting with the portfolio partner in assisting the development and evolution of the ADM dashboard.

  • Director, GC SharePoint

    • Oct 2017 - Aug 2018

    • Leading the establishment of the GC SharePoint for both the Business and the Technical side (reporting to two DG and two ADM for 4 months until reorganization) • Building the team Business and Technical • Planning and managing the financial aspects • Partnership with TBS, SSC and various sector within PSPC

  • Director, Information Management Solution Services (CS-05)

    • Aug 2016 - Oct 2017

    • Data Management & Business Intelligence • Open Government • Web Services • Single Integrated Online Acces • SharePoint-GCDOCS Cluster Working Group (GC wide)

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  Agriculture and Agri-Food Canada

  • Canada
  • Government Administration
  • 700 & Above Employee

  • Manager, SharePoint-GCDOCS Cluster Working Group Initiative (SGCWG) (CS-04)

    • Aug 2015 - Aug 2016

    • Leading the SGCWG initiative to consolidate individual SharePoint environments from about 23 institutions into a one multi-tenant solution, reducing the infrastructure size and cost, assisting SSC - Work Load Migration and determining the architecture to integrate with GCDOCS. • Advising the Oversight Committee composed of Senior Executives of all participating organizations including TBS, PSPC and SSC partners. • Brief the SSC CIO Forum and the SSC COO on progress. • Chairing the Architecture, GCDOCS and the Support Model Tiger Teams. • Coordinating the monthly Oversight Committee (scheduled group meetings, prepared agendas and Records of Decisions, developed Terms of Reference, Letter of Intent and Work Plans for the three Tiger Teams). • Delivering technical architecture, cost model, service model, roles & responsibilities and on-boarding strategy and plan.

  • Manager, Science Management Systems (CS-04)

    • Apr 2015 - Aug 2015

    • Led a technical team of 7 FTEs with several consultants across multiple locations. • As Portfolio Manager, managed all Science and Technology branch applications across maintenance, growth and transformation activities. • Committed to strong alignment between GC priorities, Departmental IM/IT Plan and business plans. • Managed a complex team with diverse skill resources (Project Managers, Developers, Architects, Business Analysts, consultants) with multiple application frameworks (Java, Cognos, Oracle Form, SharePoint, etc.). • Prioritized between operations, projects, support, and new requests considering resource availability (FTE and Consultants). • Built trust among Business owners by delivering services as per agreements with timely and efficient communication.

  • Chief, IM Infrastructure (CS-04)

    • Jan 2008 - Apr 2015

    • Acted as Director of IM Program EX-01 (multi-disciplinary team of Business Intelligence Services, Data Management Services, Enterprise Operations, IM Infrastructure, Litigation and IM Policy, Planning and Process ) for a month on more than 4 occasions and regularly for short term, including the management and monitoring of about 50 FTEs and annual budget of $3.5M. • Led a technical team of 12 FTEs (various classifications CS, AS and OM) with a number of consultants across multiple regions with annual O&M budget of $1.5M. • Managed, supported and led Electronic Document Management Services (EDMS) from 2008 to 2015 using RDIMS(eDOCS) and ccmMercury with about 10 solutions • Managed, supported and led Forms Management Services from 2007 to 2010 using Adobe LiveCycle with over 800 forms. • Managed, supported and led DirectInfo Services from 2007 to 2015 providing the directory listing (like GEDS) for AAFC and business partners • Guided, recommended and briefed the AAFC DGs, CIO and DM on subject related to EDMS, Forms and DirectInfo. • Monitored and reviewed regularly the HR plan, budget forecast and cost recoveries for O& M and salary within the approved limits for each financial period. • Delivered multiple integrations with eDOCS such as collaboration systems, intranet, External Portal, DataBridges, Faxinations, Web Services used by 2 custom applications and Cognos BI following project management lifecycle. • Managed Change Requests and Tier-2, Tier-3 support tickets as per Service Level Agreement for all systems and solutions. • Participated as an active member of Change Control Committee (CCC), Architecture Review Committee (ARC) and Architecture Working Group. • Represented actively AAFC on multiple government committees and working groups: RDIMS Practitioner Forum, GCDOCS Practitioner Forum, GCDOCS Community of Practice (replacing the Director), SharePoint-GCDOCS Working Group led by Justice, SharePoint-GCDOCS WG led by SSC.

  • A/Director, Integrated Web Services (CS-05)

    • Oct 2013 - Jun 2014

    • Led an operational team of 35 FTEs in 4 locations across Canada with a budget of $4.2M. • Managed delivery of Portal, Web Content Management, Search, Collaboration, Electronic mailing list system (Listserv) and Web Services for the department. • Co-directed the committee overseeing the Knowledge Workspace Adoption (Implementation of SharePoint). • Coordinated and completed the transfer of Web publishing section to Communications Branch. • Achieved timely performance managements for employee and career discussion including the training plan. • Led the Web Renewal Initiative (WRI) from TBS with Communications branch. • Headed the work plan following the IM/IT Process for Run/Grow/Transform engaging all chiefs in the process. • Monitored and reviewed regularly the budget forecast for O& M and salary within the approved limits for each financial period. • Provided advice to DG and Senior Management on various aspects of the division activities including WRI. • Co-led the Web Advisory Working Group with the eComm Director and participated in the GC Web Council Management.

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  Agriculture And Agri-food Canada/ Agriculture Et Agroalimentaire Canada

  • Canada
  • Government Administration
  • 700 & Above Employee

  • Technical Manager, Knowledge Workspace Collaboration stream (CS-04)

    • Jun 2012 - Mar 2013
    • Ottawa, Canada Area

    • Led a technical team of 4 FTEs and up to 10 consultants with a controlled budget of $746K for Documents and Records stream. • Managed, planned and prioritized for all technical aspects to implement the SharePoint solution foundation (complex web system, department wide). • Coordinated with the Product Manager and Client Engagement team to ensure the implementation aligned with the business needs and various compliance such as WCAG, security, IM and RM. • Liaised with SSC to get hardware procured for implementation. • Created a resource tracking spreadsheet which was further leveraged by other stream PMs. • Led monthly meeting with Microsoft to ensure quick issue resolution and/or mitigation. • Led the analysis, design, architecture and implementation of a migration tool to permit users to migrate documents from eDOCS to SharePoint. • Worked in synergy with the Records Management group to develop a proof of Concept to integrate GCDOCS with SharePoint. • Responsible for all project management aspects (Business Case, Project charter, Cost, Schedule, Risk log, Change and Decision Request log, Dashboards, Presentations) of the Documents and Records stream of Knowledge Workspace permitting the successful upgrade of eDOCS with the new Windows 7 systems.

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  Agriculture and Agri-Food Canada

  • Canada
  • Government Administration
  • 700 & Above Employee

  • Team Lead, Electronic Document Management System Operation (CS-03)

    • Feb 2007 - Jan 2008

    • Supervised 3 FTEs and several contractors ensuring the quality of work and deliverables for each contract. • Assisted in developing the cost-benefits analysis for a Fax system with a custom integration to eDOCS. • Designed and supervised the creation of multiple reports with Crystal Report. • Participated as an active member of Change Control Committee (CCC). • Analysed and implemented multiple change requests for eDOCS and ccmMercury solutions (about 7 including Ministerial Correspondence). • Supported the infrastructure (physical servers and virtual servers).

  • IT Support Analyst, Electronic Document Management System Operation (CS-02)

    • Jul 2005 - Feb 2007

    • Developed multiple reports with Crystal Report on OpenText eDOCS • Participated as an active member of Change Control Committee (CCC) • Analysed, designed and developed a solution within eDOCS for procurement services • Analysed and implemented multiple change requests for eDOCS and ccmMercury solutions • Supported the infrastructure (physical servers and virtual servers).

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  Spearhead Management Ltd

  • Ottawa, Canada Area

  • IT Consultant

    • Dec 2004 - Jul 2005
    • Ottawa, Canada Area

    • Analysed, Designed and Developed applications for AAFC such as the Forward Agenda Planning and Reporting solution (FAPR) and Procurement Planning Services(PPS). • Provided technical recommendations to AAFC Managers on all aspect of developing, delivering and supporting activities for several solutions.

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  Progestic International

  • IT Consultant

    • Jan 1995 - Dec 2004

    • Delivered services as Project Manager, Team Lead, Business Analyst and Lead Developer for approximately 34 contracts with various agencies/federal departments such as Transport Canada, Canadian Broadcasting Corporation (CBC)/Radio-Canada, Fisheries and Oceans Canada and Industry Canada. • Provided technical recommendations to supervisor on all aspects of developing, delivering and supporting activities for several solutions. • Provided deliverables to clients within the timeframe approved as per contracts.

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  Allen Group

  • Aylmer, Quebec

  • Programmer

    • Jan 1994 - Dec 1994
    • Aylmer, Quebec

    • As programmer/analyst, enhanced an application to decode various barcodes using a scanner • Successfully completed the development of software to print results from the scanner.

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  Department Of National Defence

  • Canada
  • Armed Forces
  • 700 & Above Employee

  • 2nd Lieutenant, Aerospace Officer

    • Jul 1989 - Sep 1993
    • Chilliwack, BC; Bordon, Ontario; Ottawa, Ontario

    • Completed basic training for Officer • Completed on-job training and courses to be Aerospace Officer including counselling, leadership and management.