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Anne Marie Kelly
Director, Service Delivery at PBC Solutions
Anne-marie Kelly is a seasoned financial services professional with 1 year 2 months of experience as Director, Service Delivery at PBC Solutions, complemented by 4 years 11 months of experience in various roles at MAXIMUS Canada, Themis Program Management and Consulting Ltd., KPMG, Money Advice Trust, and Baker Tilly.
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Location
British Columbia, Canada, CA
Skills
- Financial Services
Bio
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Topline AI
Experience
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PBC Solutions
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Victoria, British Columbia, Canada
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Director, Service Delivery
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May 2023 - Present
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Victoria, British Columbia, Canada
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Canada
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Government Administration
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700 & Above Employee
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A/Manager Integrated Service Solutions, Service BC, Ministry Of Citizen's Services
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Nov 2022 - May 2023
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Client Support Coordinator Integrated Service Solutions Service BC
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Apr 2022 - Nov 2022
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Canada
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Government Administration
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400 - 500 Employee
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Senior Manager Client Relations and Operations
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Jun 2020 - Apr 2022
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Business Integration Manager
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Oct 2018 - Jun 2020
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Supervisor
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Jun 2017 - Sep 2018
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Themis Program Management and Consulting Ltd.
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British Columbia, Canada
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Case Officer
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Jan 2015 - Jun 2017
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British Columbia, Canada
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Manager Restructuring
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Jan 2011 - Jun 2014
Operational manager for client relationships in the Court work practice including financial institutionsManagement of client and service KPIs and SLAs KPMG Performance Manager Leader (PML) for the Court Work practice
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United Kingdom
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Non-profit Organizations
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100 - 200 Employee
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Contact Centre Manager
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May 2010 - Jan 2011
Management responsibility for the service provision of Business Debt line (BDL) and National Debt line (NDL), at the Money Advice Trust, a national UK not for profit organisation.
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Business Debtline Manager
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Jul 2008 - May 2010
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Team Manager National Debtline
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Apr 2006 - Jun 2008
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Specialist Money Adviser
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Apr 2003 - Apr 2006
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Administrator
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1999 - 2002
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Education
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1991 - 1994Liverpool University
Social Sciences
Suggested Services
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Industry Focus. “Government Administration”
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