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Anne Marie Ciprari-hooper is a seasoned professional with a strong background in consulting, marketing, technology, and services. She has extensive experience in managing complex projects and leading cross-functional teams. Her educational background includes a Bachelor's degree in Industrial Engineering from Georgia Institute of Technology and an MBA in Marketing & Finance from Southern Methodist University - Cox School of Business. She also holds a degree from St. Pius X Catholic High School. As a skilled communicator, Anne Marie has a strong proficiency in multiple languages. She has worked in various locations, including Atlanta, Georgia, and has experience in managing relationships with clients and vendors. Her expertise spans multiple industries, including financial services, healthcare, and hospitality.

Experience

  • St. Pius X Catholic High School
    • Atlanta, Georgia, United States
    • Director of Alumni
      • Dec 2023 - Present
      • Atlanta, Georgia, United States

      Responsible for engaging the alumni community. Supports the fundraising and public relations mission of the Advancement Office. Oversees the Alumni Board and Alumni Association. Manages all St. Pius X alumni media accounts.

  • TIAA
    • Atlanta, GA
    • Senior Director Corporate Social Responsibility
      • Mar 2012 - Dec 2023
      • Atlanta, GA

      Instrumental in the growth and expansion of TIAA’s philanthropic programs to create a community of practice among US, UK, APAC and India CSR colleagues. Designed and implemented a plan to provide a consistent employee philanthropic program experience across countries and lines of business, enabled by the Your Cause CSR Connect. Conducted training sessions for more than 300 international associates.Responsible for the CSR strategy and execution in our key locations. Works closely with the Volunteer Councils, Business Resource Groups and nonprofit organizations to engage associates worldwide.Creative thinker, innovator and implementer. Provides strategic thought leadership for national and global programs that align with our focus areas and business objectives. Key projects in the past two year that I created and managed from concept to implementation include: • #retireinequality Women’s March Madness Bracket Challenge engaged 784 associates• Operation Mask which raised $334,000 48 hours • COVID 19 Disaster Relief efforts to support India Colleagues ($134,000 raised)• Be Active for PPE engaging 1,109 associates from 102 office locations resulting in over 10,000 hours recorded and $72,000 sent to Direct Relief for PPE in medically underserved communities• Be Active to provide funding for TIAA college scholarships at First Responders Children's Foundation. $50,000 was donated to create the TIAA scholarship. • Created the Baby Formula Exchange page to assist TIAA parents in search of formula• Integrated Social Response platform into existing Disaster Relief program• Simplified philanthropic programs for ease of use by associatesManage the relationship with Your Cause the vendor that provides the Community Dashboard which is the gateway for all employees to engage with philanthropic programs including volunteer events, volunteer grants and matching gifts. Also, manage the Disaster Relief/Social Response philanthropic program.

    • Director of Parent & Community Relations
      • 2005 - 2011
      • Atlanta, GA

      Communications – External Public RelationsDeveloped and maintained relationships with key players in the print and web-based local media resulting in regularly published articles and photographic content about the school. Communications – InternalInitiated and maintained monthly summary-level communications regarding events and volunteer opportunities. Editor of the school’s quarterly newsletter sent to families and friends. Worked directly with Parent Volunteer Association leadership to apply best practices to build sound, sustainable business processes for key events. AdvertisingResponsible for creating the annual advertising calendar, identifying publications both print and web-based, negotiating rates, and determining the “message” for each ad. Special Event ManagementLed and managed many of the school-wide events such as the Spring Gala, International Dinner, Mothers Coffee, All Parent and Grade-Level Parent Socials. Marketing – AdmissionsResponsible for complete design and production of printed admissions brochures for all campuses, including conceptual design, written and photographic content, and final production. Photographer & Photo ArchivesAccomplished photographer who supplied the majority of the photos for the admissions brochures, website, and internal and external publications including yearbook and advertisements. Designed and maintained the photo archives for the school to ensure easy access to all photos. WebsiteResponsible for photographic content for website. Designed online system for sport registration that became the standard for all online registrations. Fund Raising / DevelopmentAnnual Fund leadership team member for three years. Created events calendar, designed and managed launch and wrap-up events, wrote all communications, sourced and supported parent volunteers.

    • Vice President of Operations
      • 1996 - 1998

      Executive Management Team Member of five-person team responsible for growing this company from two major clients and 12 employees to 45 employees and five clients within 12 months, thereby positioning the company for a lucrative buyout. Key responsibilities included developing a strategic business plan and designing, implementing, and personally managing the recruiting process. Lead negotiator on three large projects resulting in significantly improved billing rates and up-front payment for services. Infrastructure Responsible for the design and implementation of all processes required by a growing consulting firm. Processes include lead management, recruiting, staffing, counseling, goal setting, new employee orientation, employee retention, and benefits design. Responsible for securing office space, and negotiating contracts with service providers and clients.Client Relationship Management Responsible for the client relationship of a large architecture/software configuration management project for Turner Broadcasting. Solutions by Design designed, developed and implemented a three-tier client/server object oriented (OO) based architecture. Provided assistance in overall project planning for migration to the new architecture of nine applications associated with the management of the sales of advertising for five television networks. Lead communicator with Turner executives.

    • Senior Manager
      • 1989 - 1996

      Selected Firm Contributions:International Training FellowCertified as a Deloitte Training Fellows capable of delivering firm training on any topic in any country. Reengineering Service Line DevelopmentActive participant in the development of the Reengineering service line. Served as both team member and advisor to the team over a three-year period. Responsible for designing and writing the client brochure. Trainer of Deloitte Consulting Reengineering for Results methodology in the US and South America.Reengineering Health Care Seminars with Michael HammerProject manager for a joint development project between Hammer and Co. and Deloitte Consulting to produce reengineering forums targeted to the health care industry. Selected Projects:Health CareLed a one-year effort to reengineer the clinic operations for the nation’s largest managed care organization. Key activities included core process analysis, detailed process redesign (including organization structure, performance management, facilities redesign, job design, funding methodology, etc.), piloting and implementation at two sites. Sustainable benefits achieved of $51MM NPV. Financial Services Led a project to reengineer the service center (backroom) operation for a top 10 U.S. bank. The project involved determining customer requirements, an innovative practices search, assessment of current processes, and creation of a case for change. An extensive communication and change management plan was developed and executed. Hotel/MotelReengineered the procurement process of the U.S. division of the world’s largest hospitality company. Addressed cultural issues and the need for employee empowerment. Led a team of client personnel through the detailed implementation of 11 projects. Costs and cycle time were reduced by 30-50% at the completion of these projects.

Education

  • Georgia Institute of Technology
    BIE, Industrial Engineering
  • Southern Methodist University - Cox School of Business
    MBA, Marketing & Finance
  • St. Pius X Catholic High School

Suggested Services

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Industry Focus. “Management Consulting”

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