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Anne G. Amerson is a seasoned HR professional with extensive experience in employee benefits, recruitment, and employee relations. She has worked with various companies, including Fortune 500 firms, to develop and implement HR strategies and programs. Her expertise includes benefit administration, recruitment, employee relations, and training and development.

Experience

  • Empire University Center
    • Jacksonville, Florida, United States
    • Human Resources Director / Business Office Manager
      • Jun 2021 - Present
      • Jacksonville, Florida, United States

  • Borland Groover
    • Jacksonville, Florida Area
    • HR Generalist
      • Sep 2019 - Jun 2020
      • Jacksonville, Florida Area

      Recruitment Ensured appropriate sourcing Medical personnel; Decreased recruiting time by 25 percent. Sourced qualified candidates developing applicant pool. Orientation/ Onboarding Provided onboarding to all new hires to include benefits information.Employee Relations Served as an employee relations liaison providing support for various organizational and employee engagement issues and opportunities. Conducted investigations on policy violation providing recommendations via IRAC. policy interpretation and administration. Benefits Responsible for assisting employees with benefit questions/issues. Wellness Champion, responsible for promoting wellness/employee awareness. Communicated company policies and benefits. Administered FMLA leaves Managed Wellness Program. Safety & Security Created OSHA Safety Manual for 17 locations. Maintained record of WC accidents

    • United States
    • Human Resources
    • 700 & Above Employee
    • Senior HR Generalist
      • Feb 2017 - Jun 2019

      Successful key stakeholder in client retention of 1,500 worksite employees - 45 client companies including but not limited to: Memory Care facilities, Retail, Hospitality, Manufacturing, Property Management, and Service Companies. Serve as a subject matter expert relating to employee relations and guidance on complex ER issues across the employee lifecycle. Administer all human resource programs for client companies; conducting HR analysis, assessing client needs defining appropriate action plans: implementing best HR practices. Responsible for analyzing client’s current benefits plans and presenting benefit recommendations to clients during open enrollment. Deliver clients with service obsessed customer service. Provide onsite training programs: Internal Investigations, Diversity, Sexual Harassment, Bullying, Customer Service, Labor Laws and Discipline & Documentation. Client visits to all client locations monthly/quarterly throughout North Florida & southern Georgia.

    • Relationship Manager HR
      • Feb 2017 - May 2019

  • Fortune Business Solutions
    • Jacksonville, Florida Area
    • HR Specialist
      • Sep 2014 - Feb 2017
      • Jacksonville, Florida Area

      Key contributor in client retention of 1,200 worksite employees - 50 client companies including but not limited to: Hospitality, Manufacturing, Retail, Banking, Service Companies. Provide employee new hires and benefit orientations. Administer and ensure best HR practices and programs, including Health, Risk Management, OSHA Compliance, Employee Relations, and Training. Administer all human resource programs for client companies; conduct HR Analysis, assess client needs and define action plans. Review and/or develop employee handbook ensuring compliance with all federal, state and regional laws.

  • Gerdau
    • Jacksoville
    • HR Generalist II
      • Jul 2011 - Sep 2014
      • Jacksoville

      Recruitment Ensured appropriate sourcing of Engineers & hourly personnel; Decreased recruiting time by 50 percent. Sourced qualified candidates and developed an applicant pool. Attended job Colleges fairs for Management Associate Program – Engineers.Orientation/ Onboarding Provided onboarding and facilitated effective leadership transition sessions. Employee Relations Served as an employee relations liaison providing support for various organizational and employee engagement issues and opportunities. Maintained presence on the plant floor ensuring regular employee interaction. Worked in concert with Plant Manager developing a strong culture on employee morale. Conducted investigations on policy violation providing recommendations via IRAC. Coordinated Employee Company picnic, Christmas Party and cookouts, oversaw annual health fair, policy interpretation and administration. Training and Development Maintained training matrix for entire Mill. Provided employee with training modules and testing. Informed facilitators of goals met by employees. Coordinated Working Cells training schedule for entire mill. Benefits Responsible for open enrollment process. Wellness Champion, responsible for promoting wellness/employee awareness. Communicated company policies and benefits. Safety Council member of Safe Start Program/training.

    • Human Resource Manager
      • Sep 2006 - Jul 2011

      Green Belt & OSHA Certified HR Professional with vast experience in Benefit Administration.Direct the HR-Benefit/Payroll & Safety initiatives of 130 employees.Successfully manage and conduct all employee relations issues relating to but not limited to: EEO, FMLA, ADA, WC, and ADEA.Restructured employee benefit program; introduced new dental, vision, STD, and life insurance plans with enhanced benefits at lower rates.Successfully negotiated midyear (2007) with health carrier to review a two tier premium rate, and was able to implement a four tier premium rate which resulted in a 10% decrease in premium translated to an annual savings of $60K. Responsible for Payroll processing, 940, 941, SUTA and state taxes for GA & NY.Implemented DMAIC methodology, which resulted in a decrease of 4 hours for payroll processing in MAS 90.Effectively challenged all unemployment claims and appeals process, was able to lower SUTA rate for 2 years in a row.Implemented an "Employee of the Month" recognition award program, improved employee morale.Trained workforce on: Sensitivity & Diversity, new employee safety and forklift training. Coached supervisors in Discipline & Documentation. Revised job descriptions and implemented a formal hiring, interviewing and testing process, resulting in less 1% turnover and decreased recruiting expenses by $50K.Responsible for re-writing and implementing new Employee Handbook and Safety Manual.Created a Safety Committee to review WC accidents and inspection of multi-division within the plant, formed fire brigade with the assistance of the PTC fire department. Established a Drug Free Work Program thru GA Chamber of Commerce attaining a 7% reduction in WC premium.

    • Human Resources Manager
      • Jun 2005 - Sep 2006

      Managed the Human Resource initiative for 250 employee group, 48 locations in 17 states ensuring compliance with state and federal regulations.Responsible for hands-on leadership on all human resource initiatives during the reorganization of the company's spin off into eight individual companies.Implemented new handbooks (state specific compliant), policies and practices to improve and streamline routine HR practices.Worked with Management and Executives, who had no previous on-site HR Management to improve overall process and success of a growth oriented organization during an explosive growth phase.Responsible for processing the group's (8) biweekly payroll thru ADP-PayExpert/Peoplesoft. Worked with legal counsel to mediate and resolve legal disputes.Coached and mentored managers in employee relations and implementing progressive discipline process.Negotiated and managed all benefit plans and contracts for an improvement in each plan attaining a 24 month lock-in rate, improved the benefit employee package without increase company cost.

    • Human Resources Account Manager
      • Jan 2000 - May 2005

      Key contributor in client retention of 1800 worksite employees and 40 client companies including but not limited to: Hospitality, Aviation, Manufacturing, Trucking, Construction, Medical Offices, Call Centers and EMS Services.Provided employee new hires and benefit orientations.Administered and ensured best HR practices and programs, including Health, 401K Compensation, Risk Management, OSHA Compliance, Employee Relations and Training.Administered all human resource programs for client companies; conducted HR Analysis, assessed client needs and determined action plans.Reviewed and/or developed an employee handbook, assured compliance with all federal, state and regional laws.Made recommendations to client companies on daily basis on employee relation and performance management.Provided training programs to client companies on internal investigations, Sensitivity & Diversity, Customer Service, Discipline & Documentation and Supervisory training on Labor Laws.

    • HR Client Service Representative
      • Jan 1999 - Jan 2000

      Managed a client base of 45 companies focusing on resolution of HR employee issues.Conducted group orientation meetings on New Hires, Health, and Dental, Vision, 401 K and FSA plans.

    • Account Manager
      • Jan 1994 - Jan 1999

      Managed and serviced accounts to meet client and employee needs, also responsible for marketing benefit HR outsourcing services to national/multinational companies.

    • Owner/Marketing Manager
      • Jan 1987 - Jan 1993

      Marketed new US consumer products to the Colombian market.Responsible for advertising & importing products

Education

  • Florida International University
    Bachelor of Science
  • Florida International University
    Bachelor of Science (B.S.)

Suggested Services

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Industry Focus. “Human Resources”

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