Bio
Experience
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DAW SE
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Moscow, Russian Federation
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Head Of Training Center
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May 2019 - Present
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Moscow, Russian Federation
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Pony Express
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Moscow, Russian Federation
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Senior Sales Trainer
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Oct 2014 - Jan 2019
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Moscow, Russian Federation
Develop, run and deliver sales management course for talent pool/successors (middle management).Develop and implement various sales tools, as commercial territory management process and sales portfolio.Develop, run and deliver wide range of soft skills training programs for sales staff and middle management. Develop, run and deliver leadership training course. Develop, run and deliver sales induction program for newcomers.Develop and implement e-learning courses, assessment and appraisal system for sales staff.Implement commercial standards for sales representatives.Implement sales pipeline procedure through CRM. Increase an efficiency of sales representatives and sales management by personal coaching sessions and co-visits (T-GROW model).Analyze business results and KPI’s, prepare action plan and monitor results. Plan and maintain budget of sales training department.Implement the structured sales approach by complex multi-module training program.
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DHL
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Moscow, Russian Federation
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Sales Trainer
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Mar 2013 - Oct 2014
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Moscow, Russian Federation
Development of Sales Executive staff
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DHL Express Russia
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Moscow, Russian Federation
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T&D Specialist
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Jul 2011 - Mar 2013
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Moscow, Russian Federation
1. Organize trainings, workshops, business-simulations and webinars for all RU staff (2500 employees). 2. Translate and adopt international training programs. 3. Organize and deliver trainings in CIS countries. 4. Design trainings based on personal appraisal results for soft skills developing. 5. Deliver induction courses.
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HR Coordinator
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Jun 2008 - Jul 2011
1. Adopt, start up and deliver Global & Local HR projects (Employee Opinion Survey, Best Employee Award, ELearning etc.)2. Staff Party organization. 3. Tenders.4. Conduct events for employee engagement increase. 5 Internal communications activities. 6. Video clips creation for HR project support. 7. Combination with PA Head of HR responsibilities.
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Education
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2001 - 2006Irkutsk State University
Master’s Degree, Region studies
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