Experience

• 

  University of Maryland, Baltimore (UMB)

  • United States
  • Higher Education
  • 700 & Above Employee

  • Senior Program Specialist

    • Aug 2023 - Present

    - Provides principal oversight and management of all special events held in the T. Sue Gladhill Board Room, serving as coordinator for events sponsored by dignitaries and leadership across the University System of Maryland and attended by distinguished guests and organizations. Ensures smooth event planning and execution by aiding hosts in navigating event planning processes, providing consult for catering, venue arrangement, use of technology and offering event support and guidance. - Organizes and manages logistics of all other library-sponsored symposia and special events, ensuring smooth operations by securing internal or external event locations, catering, coordinating venue set up, preparing proposals for funding, organizing registration, writing copy for event announcements and marketing materials, and recruiting volunteers and aiding other program participants. - Coordinates and monitors use of Library meeting and conference spaces for campus stakeholders and University Leadership, averaging at least two small internal and/or external meetings per week; providing meeting support to guests using library facilities. - Partners with other UMB schools, departments and units, to plan for collaborative projects and programs with the Library; establishing and maintaining strong relationships with campus and community partners.Administrative- Chronicles and reports on unit-specific strategic plan progress by monitoring and documenting goal progress from responsible Library divisions – verifying progress percentage of each library strategic goal, collecting verifying documents, making an annual risk assessment and writing detailed progress reports.- Oversees library participation in several national library benchmarking surveys; reviewing and interpreting new questions, determining deadlines, collecting data, and compiling responses for the requesting entities; respond to requests for statistical information from UMB and other agencies or libraries.

  • Program Specialist

    • May 2021 - May 2024

    - Provide principal oversight and management of up to eight monthly special events held in the Gladhill Board Room.- Actively participate in strategic planning processes; monitor and document the strategic plan progress of each responsible Library division and committee.- Submit quarterly strategic plan progress reports through the UMB SPIMS system – verifying progress percentage of each library strategic goal, collecting verifying documents, and writing detailed reports. - Oversee library participation in several national library benchmarking surveys; reviewing and interpreting new questions, determining deadlines, collecting data, and compiling responses for the requesting entities. - Includes duties and responsibilities of Program Coordinator.

  • Program Coordinator

    • Aug 2012 - May 2021

    - Coordinate and manage both large and small-scale library-sponsored symposia, programs, and special events - securing event locations and catering, coordinating venue set up, preparing proposals for budget/funding, organizing registration, copywriting event announcements, and marketing materials, and coordinating with speakers, volunteers, and other program participants. - Partner with other UMB schools, departments, and units, to plan for collaborative projects and programs with the Library; establish and maintain strong relationships with campus and community partners in order to develop Library public and university involvement. - Manage requests and monitor the use of Library meeting and conference spaces for campus users, averaging at least two internal and/or external events per week; providing event support to guests using library facilities. - Prepare post-event and room usage reports, collect program activity data, and develop surveys to obtain information that aid library leadership in the development of future programs and strategic planning.- Co-manage special events held in the Gladhill Board Room. - Function as executive assistant to the Library Dean/Associate Vice President of Academic Affairs and as a liaison between the Dean and staff in other Library divisions, maintaining daily interdepartmental communication, campus leadership correspondence, meeting requests and preparation, and schedule/calendar maintenance.

• 

  Virginia Repertory Theatre

  • 114 W. Broad Street, Richmond, VA

  • Patron Services Manager

    • Jun 2009 - Nov 2011
    • 114 W. Broad Street, Richmond, VA

    - Managed all patron services activities of three major non-profit theatre locations: Formerly Theatre IV, Barksdale Theatre, and Hanover Tavern. - Provided training, scheduling, supervision, and support to a team of 8+ box office associates.- - Fostered and maintained theatre support by establis...