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Bio

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Anna Johnson is a seasoned customer service professional with 10+ years of experience in various roles, including graphic design, customer service, delivery driving, and technical support. She possesses strong communication and customer relationship management skills, with expertise in online communications, social networking, and web chat. Anna has worked with multiple companies, including Custom Comet, Salvaged Soul Designs, FedEx Ground, Computer Consulting Services, Metal Promo, and Domino's, providing high-quality service to customers and delivering results-driven solutions. She holds a degree in Pre-Nursing Studies from Jackson State Community College and is dedicated to helping businesses thrive through her expertise in customer satisfaction and relationship management.

Experience

    • Graphic Designer/Customer Service
      • Feb 2020 - Present

    • Customer Service Representative
      • Apr 2019 - Present

      I enjoy working as part of a a dedicated team to provide customer service support, graphic design and illustration, social media management, and delivery and shipping fulfillment. We work with businesses from the ground up and help them build the roots and supports that it needs to grow and be successful. We can meet almost any requirement put before us and are dedicated to helping your business thrive!

  • FedEx Ground
    • Humboldt, Tn
    • Delivery Driver
      • Nov 2018 - Apr 2019
      • Humboldt, Tn

      Worked closely with other delivery drivers, package handlers, and office managers. Responsible for the care and delivery of packages in a timely manner and customer service.

    • Computer Technician
      • Mar 2018 - Nov 2018
      • Jackon, Tn

      Tasked with maintaining computer systems, troubleshooting errors, maintaining internet connectivity, running diagnostic tests, maintaining servers, repairing computer hardware, and providing technical support.

    • Customer Service Representative
      • Mar 2017 - Mar 2018

      Working as a team to provide high quality service for our customer before, during, and after the customer’s needs have been met. Responsible for handling customer projects, communicating with customers via email, live chat, and phone, gathering project details and creating estimates and invoices, and resolving issues.

  • FedEx Ground
    • Humboldt, TN
    • Delivery Driver
      • Aug 2015 - Mar 2017
      • Humboldt, TN

      Worked closely with other delivery drivers, package handlers, and office managers. Responsible for the care of packages and customer satisfaction.

  • DHL
    • Memphis, TN
    • Delivery Driver
      • Aug 2015 - Mar 2017
      • Memphis, TN

  • Domino's
    • Dothan, Alabama Area
    • Manager
      • Jun 2011 - 2013
      • Dothan, Alabama Area

      Shift Manager. Responsible for the management and execution of a team to complete allsales and tasks, delegating tasks and ensuring the satisfaction of all customers, making largeorders for schools and businesses, and the counting and ordering of stock.

Education

  • 2009 - 2012
    Jackson State Community College
    Pre-Nursing Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Customer Service and Support”

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