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Anna Gomez profile image

Anna Gomez

Customer Service Representative at Homesite Group Incorporated
Intro Book
Seasoned professional with 20+ years of experience in procurement, human resources, and customer service.
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Location
Buckeye, Arizona, United States, US
Skills
  • Leadership
  • Management
  • Customer Service
  • Training
  • Microsoft Word
  • Show all
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Bio

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Topline AI
Anna Gomez is a seasoned professional with 20+ years of experience in various roles, including procurement, human resources, and customer service. She has worked in multiple industries, including finance and technology. Anna holds expertise in leadership, management, and change management, with proficiency in Microsoft Office tools such as Word and Excel.

Experience

  • Homesite Group Incorporated
    • Customer Service Representative
  • Bank of the West
    • Phoenix, Arizona Area
    • Collections Agent
      • Oct 2020 - Feb 2024
      • Phoenix, Arizona Area
  • Bank of the West
    • San Ramon, CA
    • Card Administrator
      • Feb 2007 - Oct 2017
      • San Ramon, CA

      Procurement Card Administrator. Solely responsible for enrollments, terminations, updates, increases, declines, billing, verifying and authorizing completion, prior to processing's. Responsible for records-maintenance both active and non-active accounts. Provide reports to upper management, a...

  • Community First Data Services
    • Purchasing Agent
      • Feb 2003 - Jul 2006

      Responsible for all purchasing, receiving, inventory of incoming items required for more than 40+ branches and in excess of 800 employees in 4 states. Process orders for equipment and software. Responsible for ordering office supplies for 60+ personnel. Complete billing for 4 additional contracte...

  • Hewlett Packard
    • Logistics Warranty Lead Coordinator
      • Aug 2001 - Oct 2002

      Resolve any problems that may adversely affect the ordering/delivery parts process to engineers. Act as liaison between internal clients and external vendors. Validate warranties with various vendors. Place orders and ensure it meets individual vendor requirements. Escalate orders as needed to in...

  • Bank of America
    • Purchasing Specialist
      • Mar 1998 - Aug 2001

      Work with vendors and field technicians on processing, tracking and auditing warranted computer hardware. Audit billing summaries for accuracy and resolve discrepancies. Attend meetings, address concerns and provide solutions with vendors and management. Instruct training to field technicians and...

  • United States Air Force Security Police
    • Security Police
      • Jun 1986 - Oct 1989

      Provide customer service for civilian and military personnel. Protect personnel and property vital to National Security. Armed force leader. Entry controller to restricted areas utilizing baggage and vehicle searches. Conduct body searches utilizing physical pat down procedures and hand-held meta...

Suggested Services

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Industry Focus. “Business and Professional Services”

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