Experience

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  Dentaprime

  • London Area, United Kingdom

  • Disposition

    • Mar 2023 - Present
    • London Area, United Kingdom

    As Dental scheduler at Dentaprime UK I play an important and supporting role in the dental team to ensure optimal care and operational efficiency. With a focus on details and dentistry I am contributing to creating a welcoming, comfortable and reliable environment for patients while assisting in various dental business operations. Providing chairside assistance to dentist: examinations, treatments and surgical procedures, maintaining a calm and reassuring demeanour to alleviate patients anxiety. Managed patients records, scheduling appointments and coordinating treatment plans efficiently to optimise workflow and patient satisfaction Assisting in administrative tasks contributing to the smooth operation of the dental practice.

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  London Women's Clinic

  • London, England, United Kingdom

  • Patient Care Coordinator

    • Apr 2022 - Feb 2023
    • London, England, United Kingdom

    As dedicated Patient Care Coordinator at London Women’s Clinic I have played crucial role in guiding and supporting patients throughout their fertility treatment journey. I was assisting 2 doctors and looking after their patients, focusing on diary entries and medical documentation. With my dedication, compassion and attention to detail I ensured that patients received personalised care and assistance in very importem journey in their lives. Coordinating patients appointments, consultations and diagnostic tests, optimising scheduling to minimise wait time and accommodate individual patients needs. Acted as the primary point of contact for patients, providing compassionate support and offering guidance on treatment options, procedures and protocols. Collaborated closely with fertility specialist, nurses, embryologists and other healthcare professionals to facilitate seamless coordination of patient care plans - including medication management and cycle monitoring. Providing financial counselling- offering financial options, payments, ensuring transparency throughout the treatment process. Supporting my patients on every step on their journey ensuring that I had effectively communicated complex medical information with empathy and sensitivity, fostering trust and rapport with patients.

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  The Palm Beach Casino & Bar

  • Slot Host

    • Aug 2020 - Apr 2022

    I played important role in delivering exceptional customer service and ensuring a memorable gaming experience of casino clients. With a keen eye for detail and passion for hospitality and gaming I fostered a welcoming and engaging atmosphere on the gaming floor. Provided personalised service to casino guests, including greeting addressing inquiries and offering assistance with the gaming operations and payouts. Developed rapport with a frequent players, acknowledging their loyalty and providing special amenities to enhance their gaming experience. Knowing and following enforced casino policies and procedures, including age verification and responsible gaming practices to ensure a safe and secure environment for guests. Assisted in casino promotions, tournaments and special events providing fair and entertaining atmosphere. Worked closely with casino management, supervisors, security and compliance. Dealing with disputes and complaints. Responsible for machine maintenance and functionality. I was recognised by casino management by outstanding performance, my huge knowledge about gaming industry and handling guest complaints promptly and professionally.

  • Receptionist

    • Feb 2018 - Aug 2020

    I served as the first point of contact for guests and visitors, providing exceptional customer service and administrative support in a dynamic and fast-paced gaming environment. With strong communication skills and attention to detail, I contributed to enhancing the overall guest experience and ensuring smooth operations at the front desk. Assisted with administrative tasks, including data entry, filing, photocopying, and document preparation, to support the smooth functioning of the front desk and administrative operations. Adhered to casino policies and procedures regarding guest identification, age verification, and responsible gaming practices, maintaining confidentiality and integrity in handling sensitive information.

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  Florin Tudor Photography

  • London, United Kingdom

  • Assistant

    • Jul 2013 - Jun 2018
    • London, United Kingdom

    I played a vital role in supporting the photographer in capturing high-quality images and delivering exceptional service to clients. With a keen eye for detail, technical proficiency, and a passion for photography, I contributed to the successful execution of photo shoots and ensured a seamless workflow.Assisted with setting up and organizing photography equipment, including cameras, lighting fixtures, backdrops, and props, to ensure optimal functionality and efficiency during photo shoots.Assisted in post-production tasks, such as image editing, retouching, color correction, and file management, using software tools like Adobe Photoshop, Lightroom, or other editing programs as needed.

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  The Hippodrome Casino

  • United Kingdom
  • Gambling Facilities and Casinos
  • 300 - 400 Employee

  • Slots Host

    • Nov 2015 - Jan 2018

  • Waitress

    • Jun 2013 - Oct 2015

  • Cleaner Supervisor

    • Oct 2012 - May 2013

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  Corinthia Hotels

  • London, United Kingdom

  • SPA Attendant

    • Mar 2012 - Oct 2012
    • London, United Kingdom

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  W Hotels

  • London, United Kingdom

  • Night Cleaner

    • Jul 2011 - Oct 2012
    • London, United Kingdom

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  Gazeta Miasta Zamosc

  • Zamość Area, Poland

  • Journalist

    • Apr 2011 - Jun 2011
    • Zamość Area, Poland