Experience

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  Veterans Health Administration

  • Bedford, MA

  • Project Manager

    • Oct 2010 - Present
    • Bedford, MA

    I am the lead project manager for the center Evaluating Patient-Centered Care at VA (EPCC-VA), where we run multiple large-scale, multi-center quality improvement evaluation projects for our national program office. Working closely with the center director, I am responsible for budget and staffing, compliance, status reports, and communication with both national leadership and hospital site staff. I am experienced in both qualitative and quantitative research methods.

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  Veterans Administration

  • Program Support Assistant

    • Apr 2010 - Oct 2010

    Researcher for the VA's Center for Health Quality, Outcomes, and Economic Research in Bedford. We look at issues related to patient-centered care - for vets, but with implications for the broader population. The work involves recruitment of subjects, data collection, data management, data analysis and report writing. Findings are generally reported in scholarly/medical journals and presented at conferences.

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  Wolfson Strategic Consulting

  • Research Analyst

    • 2003 - Apr 2010

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  WordWay Communications

  • Principal

    • Mar 2002 - Dec 2007

    Marketing support services for local small businesses. Wrote marketing collateral, developed and updated sales contact management systems, designed newsletters, edited articles, etc. Broad client base ranging from a small farm, to a health foods market, to a market research firm.

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  Booz Allen Hamilton

  • Practice Information Manager/Strategic Leadership

    • May 1996 - Aug 1997

    Analyzed mass media for information relevant to practice. Prepared industry-specific reports for business development purposes. Designed research hierarchies for company's intranet system. Trained consulting staff to use intranet. Supervised in-house librarians in conducting online research.

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  Coopers & Lybrand

  • Senior Associate, Market Analysis

    • Sep 1989 - May 1996

    Researched companies and industries, wrote profiles for clients. Conducted online research and translated data into easily readable charts and graphs. Analyses allowed clients (mostly venture capital firms) to educate themselves on new industries, quickly and thoroughly.