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Ann Young profile image

Ann Young

Managing Director at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Country Mile Home Care</span>
Intro Book
Experienced care management professional with expertise in home care services and operations management.
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Location
Bunbury, Western Australia, Australia...
Languages
  • English Native or bilingual proficiency
  • German Native or bilingual proficiency
Skills
  • Sales
  • Training
  • Care Management
  • Customer Service
  • Complaint Management
  • Show all
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Bio

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Ann Young is a seasoned care management professional with 20+ years of experience in home care services, operations management, and customer service. She has founded and managed her own care services company, Country Mile Home Care, and has expertise in staff management, continuous improvement, and client care management. Ann holds a Bachelor’s Degree in Social Work and Management and has training in Early Childhood and Disability Education.

Experience

  • Country Mile Home Care
    • Bunbury
    • Managing Director
      • Jul 2016 - Present
      • Bunbury

      Founder and Managing Director of overnight and 24 hr live-in care services/ respite for the elderly, people with disabilities, or palliative people in rural and remote areas. Country Mile Home Care offers these care services also in combination with farm sitting, and assisted travel to long dista...

  • Home Care Assistance Metro South Perth, Australia
    • Perth, Australia
    • Director of Care Services
      • Sep 2015 - Jul 2016
      • Perth, Australia

      Responsible for start up management of care services, client management, staff recruitment and management, marketing, compliance with Home Care legislation and accreditation

  • Silver Chain
    • South West
    • Care Aide, Care Team Leader and Home Care Package Support
      • Mar 2005 - Sep 2015
      • South West

      Staff Management, Continual Improvement, Client Care Management, Assessments and Implementation of Care Plans, OSH reporting, Home Care tasks

Education

  • 1992 - 1995
    Fachhochschule Sozialwesen Kiel
  • 1988 - 1990
    Fachschule Erziehungswesen
  • 1985 - 1987
    The University of Kiel
  • 1976 - 1985
    Max-Planck High School

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