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Ann Humphrey

Customer Engagement Officer at Shoreline Housing Partnership
Intro Book
Experienced customer engagement and secretarial professional.
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Location
Grimsby, England, United Kingdom, GB
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Bio

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Ann Humphrey is a seasoned customer engagement and secretarial professional with extensive experience in supporting local tenants groups, delivering training, and providing administrative support in various roles. She has worked with organizations such as Shoreline Housing Partnership, HSBC Retail Banking, and Barclays Bank Trust Company.

Experience

  • Shoreline Housing Partnership
    • Grimsby
    • Customer Engagement Officer
      • Sep 2010 - Jan 2016
      • Grimsby

      Support to local tenants groupsDeveloping and delivering training to volunteers in bespoke topicsSourcing and arranging training for scrutiny panelHelping panel research SHP and other providers to compare, identify and recommend good practice for SHPOrganise SHP external events for residentsEncourage resident involvement and develop those residents through internal and external trainingConsultations with tenants and residents on proposals for change which would involve their homes and communities

  • HSBC Retail Banking
    • North and North East Lincolnshire
    • Secretary and Cashiering Role
      • Aug 1988 - Aug 2003
      • North and North East Lincolnshire

      Secretarial work with lending managers in several branches leading on to a change of role.Trained in cashiering and product sales from 1995 becoming senior cashier at Brigg branch dealing with foreigh transactions, balancing, monitoring and ordering of cash and maintenance of ATM.

  • Barclays Bank Trust Company
    • Newcastle upon Tyne, United Kingdom
    • Secretary
      • Mar 1976 - Jul 1988
      • Newcastle upon Tyne, United Kingdom

      Wide range of secretarial work in busy office relating to personal taxation and investment planning, preparation of Wills. Personal secretary to the Area Manager.

Education

  • 1974 - 1976
    HebburnTechnical College, Hebburn, Tyne and Wear
    General Secretarial work
  • St James Secondary, Hebburn, Tyne & Wear

Suggested Services

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Industry Focus. “Non-profit Organizations”

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