Experience

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  Municipality of Tirana

  • Tirana, Albania

  • Local Domestic Violence Coordinator and Gender Equality Civil Servant.

    • Feb 2013 - Present
    • Tirana, Albania

    The office opened in January 2013 on request of the EU to the Albanian government. As Gender Equality focal point: • Support the office in fulfilling its responsibilities for the achievement of gender equality and the implementation of the Gender Plan of Action;• Inform and assist Senior Management in monitoring efforts to achieve gender equality, keeping abreast of opportunities to improve the status of women and enhance gender equality, and assist in relevant development of policies and programmes;• Encourage colleagues to apply gender specific mechanisms for gender mainstreaming, such as gender assessments, gender specific indicators, gender budgeting;• Act as a catalyst in the Sector and take steps to strengthen the capacity on gender environment of my colleagues, e.g. by organizing training sessions;• Network with external centers of expertise on gender and environment (including international agencies, national institutes and NGOs), relevant for the Sector;• Work closely with the gender focal points from the various municipalities;As Domestic Violence focal point:• Coordinates and direct the work of the Interdisciplinary Technical Team (ITN), as well as provides resources or refers cases for further specialized services, such as free housing, counseling, and legal services, psychological support as the case may be.• Assist and inform the victims/survivors of domestic violence on their rights and on the follow-up of the necessary procedures for obtaining a legal protection order/immediate protection order, as well as draft the individual security and intervention plan for each case;• Assist the State Police in the process of risk assessment according to the inter-ministerial instructions for risk assessment procedures and the issuance of the Order for Precautions for Immediate Protection;• Create a file with detailed data and relevant documentation for each victim of domestic violence and update this file continuously during case management.

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  VELA HOTEL

  • Golem, Tirana, Albania

  • Assistant Manager

    • Apr 2009 - Dec 2012
    • Golem, Tirana, Albania

    As assistant manager my responsibility consists in supporting the Hotel Manager in running his team in order to provide excellent service to each customer, whilst maintaining a successful, profitable hotel. • Work directly with the General Manager to manage all activities of the property including employees, maintainance, sales, and profit/loss controls.• Perform goal setting, motivation/discipline of employees, labor expense control, control of general expenses and resolving guest related issues in accordance with the hotel’s goals. • Coordinate, direct and manage the hotel operation to achieve maximum profitability, ensure guest satisfaction, protect the financial aspects of the business and maintain the building. • Direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control).• Overview HR matters including interviewing, hiring, training, assigning work, coaching/counseling and performance appraisals.• Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance and cleanliness, establish and maintain preventative maintenance programs to protect the physical assets of the hotel.• Oversee the guest service function to ensure corrective action is taken to resolve guest complaints and ensure superior guest service is delivered.

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  Ofsted (Office for Standards in Education, Children’s Services & Skills)

  • Manchester, United Kingdom

  • Applications Officer

    • Feb 2009 - Apr 2009
    • Manchester, United Kingdom

    As applications officer, I was part of a team responsible for inspecting and regulating services in England to achieve excellence in the care of children and young people.• Inspected the application forms of the following service providers: child minders, out of school care, crèches, adoption and fostering agencies, all state maintained schools, some independent schools, and homes for children.• Checks carried out included an enhanced Criminal Records Bureau (CRB) disclosure.• Trained on Health & Safety and identifying child protection issues.

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  School of Law Legal Advice Centre

  • Manchester, United Kingdom

  • Legal Advisor

    • Sep 2004 - Jun 2005
    • Manchester, United Kingdom

    As Legal Advisor I was responsible for interviewing clients, under the supervision of local lawyers, and preparing advice letters for the members of the public on housing and employment matters working in a team of two students. • Interviewing clients with legal problems, researching their cases and sending them letters of advice.• Cases were not taken beyond written advice although we were trained to be able to refer clients to other agencies.• Took part in various workshops by leading law firms and Chambers on every aspect of becoming a lawyer.