Experience

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  Soch Apparels Pvt. Ltd.

  • Bengaluru, Karnataka, India

  • Senior Manager - Business Excellence

    • Apr 2019 - Mar 2024
    • Bengaluru, Karnataka, India

    Experienced Senior Manager - Business Excellence in the Retail SectorAs a seasoned professional in retail operations, I specialize in driving business excellence through strategic planning, process optimization, and data-driven decision-making. With a proven track record in developing and executing long-term strategies aligned with organizational objectives, I have successfully streamlined processes to enhance operational efficiency while ensuring compliance and quality standards.My expertise extends to drafting and implementing Standard Operating Procedures (SOPs), conducting operational audits, and providing actionable recommendations to improve performance and regulatory compliance. I excel in analyzing complex data sets to derive insights that inform strategic decisions and support continuous improvement initiatives.With strong leadership skills, I foster a culture of excellence within teams, inspiring collaboration and innovation. Effective communication with stakeholders ensures alignment and facilitates strategic decision-making. If you're seeking a dynamic leader to drive business excellence and operational efficiency in the retail sector, let's connect.

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  Business Consultant

  • Bengaluru, Karnataka, India

  • Senior Retail Operations Strategist: Driving Business Excellence

    • Sep 2017 - Apr 2019
    • Bengaluru, Karnataka, India

    Driving Business Excellence through Best Practices Consultation

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  Shoppers Stop

  • Juhu & Andheri _Mumbai

  • Retail Operations Manager

    • Jun 2006 - Jul 2017
    • Juhu & Andheri _Mumbai

    Award-winning leader with a proven track record of driving operational excellence, enhancing the customer experience, and achieving significant sales growth in the dynamic retail landscape of India. Skilled in team leadership, operational efficiency, and strategic decision-making, I have consistently surpassed goals and earned recognition for outstanding performance. Let's connect to discuss how I can drive success for your retail operation.

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  OM Household (Distributor for World Kitchen for India, Nepal & Srilanka)

  • Mumbai, India

  • National Key Accounts Manager

    • 2004 - 2006
    • Mumbai, India

    Experienced in strategic account management, sales, marketing, multi-store operations, and new business development, I excel in driving revenue growth and fostering lasting relationships within the multi-brand retail sector. With a focus on tailored strategies and seamless execution, I bring a track record of maximizing profitability and delivering exceptional customer experiences. Skilled in negotiation and collaboration, I anticipate market trends, identify opportunities, and drive mutual value for both company and key accounts.

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  ICE Darwin Marketing Consultants Pvt. Ltd.

  • India

  • Senior Consultant Marketing & Research

    • 2003 - 2004
    • India

    Experienced Senior Consultant - Marketing & ResearchSpecializing in strategic marketing planning, data-driven insights, and client-focused consultancy, I help businesses achieve their goals. Let's connect to elevate your marketing initiatives and drive impactful results together.

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  Shoppers Stop

  • India
  • Retail
  • 700 & Above Employee

  • Department Manager

    • 1999 - 2002

    Department Manager | Multi-brand Retail ShowroomI specialize in leading multiple departments within a dynamic retail environment, driving operational excellence and delivering exceptional customer experiences. With a proven track record in leadership, sales management, and operational efficiency, I excel in fostering team success and achieving business targets. Let's connect to discuss how I can contribute to your retail showroom's growth and success.

  • Cusomer Care Associate

    • 1998 - 1999

    Customer Care Associate | Multi-brand Retail ShowroomDedicated to delivering exceptional experiences, I excel in providing personalized assistance and product guidance to customers in a dynamic retail environment. Skilled in effective communication, problem-solving, and teamwork, I thrive in delivering satisfaction and fostering loyalty. Let's connect to discuss how I can contribute to your team's success.

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  Mangal Printers

  • Mumbai

  • Sr. Executive Production, Sales & Marketing

    • 1995 - 1998
    • Mumbai

    Executive in Production, Sales & Marketing | Greeting & Wedding Card ManufacturersSkilled in driving production efficiency, sales growth, and marketing strategy in the greeting and wedding card industry. Expertise in managing production processes, developing innovative designs, and executing sales and marketing initiatives. Proven success in vendor relationship management and market analysis. Let's connect to discuss how I can contribute to your organization's success in this dynamic industry.