Bio
Credentials
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Human Resource Management
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Master Copywriter
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Notary Public
State of Michigan -
Project Management Professional
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Six Sigma Green Belt (with LEAN, PMP & DMADV awards)
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Total Quality Management
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Experience
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Leaders Create More Leaders, LLC
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United States
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Principle E-Learning Developer and Instructional Designer
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Jan 2023 - Present
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United States
Client consultant and creative force for leadership development, corporate compliance, safety, DE&I, and employee well-being training.
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Lead Instructional Designer - Leadership Development Curricula
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Dec 2001 - Jan 2023
Instructional designer for corporate and network leaders whose complex job tasks or environments includes leadership/managerial development, sales, customer service, product deployment, and all technical functions at AT&T.
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Lead Training Performance Consultant
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Nov 2001 - Jan 2023
Proactive identification of employee performance improvement opportunities for elevated business results and employee network promoter scores. Lead consultant for Midwest DirecTV and U-verse, training plan administration and oversight for 9000+ field member team.
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Lead Consultant Internal Communications
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Oct 2001 - Jan 2023
VP Consultant responsible for all communications and events generated by the Midwest U-verse and DirecTV organizations. Director for Midwest town halls, kickoffs, publications, VP blog, leadership retention, and all employee recognition programs.
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Network Services Manager
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Sep 2001 - Jan 2023
Internal and external force coordination for new service delivery to major carriers (AT&T Mobility, Verizon, Sprint Nextel, T-Mobile, Metro PCS, US Cellular, etc). Circuitry range from High Bandwidth (T3 through OC-192 & Gigaman) to DS0 configurations (911, FAA, FEMA, State Lottery, Railway circuits, etc).
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The King's Pen
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Greater Detroit Area
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Company Owner
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Jan 1999 - Mar 2013
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Greater Detroit Area
Commercial Writing and Marketing ConsultancyMarketing and Advertising Professional dedicated to client satisfaction in promoting small businesses toward maximum success. Specializing in marketing collateral, direct marketing and web-based presence (SEO and copy content), all Marketing and Adverti...
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Education
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B.S. Electrical Engineering
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Siena Heights University
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Ashworth University
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AT&T University
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Lawrence Technological University
Suggested Services
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