Experience

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  Foodland Supermarkets Australia

  • South Australia, Australia

  • Retail Store Manager

    • Apr 2021 - Present
    • South Australia, Australia

    • Managing all day-to-day operations of the store.• Creating and Maintaining Roster Schedule for employees working at store.• Ensuring direct supplier order quantities are determined and orders are placed as required to.• Ensuring adequate stock levels are always available within the grocery & store departments.• Ensuring FIFO of stock by checking codes, rotating and removing out-of-date products.• Placing order for out of stock products.• Processing cash, credit/debit card, third party cards transactions along with POS opening and end of shift procedures.• Completing general as well as additional cleaning duties.• Ability to handle and resolve challenging situations.• Outstanding customer service and selling skills.• Maintaining outstanding store condition and visual merchandising standards.• Assisting customers in all aspects of store services including handling complaints and inquiries

• 

  IGA Supermarkets

  • Booleroo Centre, South Australia, Australia

  • Assistant Store Manager

    • May 2019 - Apr 2021
    • Booleroo Centre, South Australia, Australia

    • Managing all day-to-day operations of the store.• Creating and Maintaining Roster Schedule for employees working at store.• Ensuring direct supplier order quantities are determined and orders are placed as required to.• Ensuring adequate stock levels are always available within the grocery & store departments.• Ensuring FIFO of stock by checking codes, rotating and removing out-of-date products.• Placing order for out of stock products.• Processing cash, credit/debit card, third party cards transactions along with POS opening and end of shift procedures.• Completing general as well as additional cleaning duties.• Ability to handle and resolve challenging situations.• Outstanding customer service and selling skills.• Maintaining outstanding store condition and visual merchandising standards.• Assisting customers in all aspects of store services including handling complaints and inquiries

• 

  Aries Telecom

  • New Delhi, Delhi, India

  • Proprietor

    • May 2000 - Apr 2019
    • New Delhi, Delhi, India

    • Distributor of Goldtron Communication Pvt Ltd. Sales and Service of STD-PCO Billing Machines.• Distributor of Tata Teleservices Ltd in west area of New Delhi, India.• Kept all building areas and equipment functional and well-organized to promote business performance.• Coordinated and managed staff performance to maximize customer satisfaction, operational efficiency and business profits.• Input income and expense details into built-in software to track business finances and address variances.• Formulated business plan to launch company services and signed new accounts.• Developed and managed relationships with Retailers and suppliers.• Provided customer service on all accounts to ensure quality and resolve problems.• Ensured that all staff deliver high quality service in all areas of the business.• Ensured that key financial, audit and sales targets are met and exceeded.• Maintaining and preparing company’s financial records.

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  Ocean Communication

  • New Delhi, Delhi, India

  • Sales & Service Engineer

    • Apr 1995 - May 2000
    • New Delhi, Delhi, India

    • Analysed and evaluated performance and optimized efficiency.• Basic troubleshooting, installation, maintenance and repair on designated equipment.• Installed, configured and tested STD PCO Billing Machines and Cash Registers.• Performed periodic testing of all machines at client’s premises.• Tested and checked the performance of hardware and software programs.• Maintaining daily communications with customers to ensure resolution and proper follow-up.• Maintaining tools and test equipment and ensuring they are properly calibrated.• Keeping up to date on administrative responsibilities such as maintaining customer service logs andinternal service records in a timely manner.