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Angelo Ofrancia profile image

Angelo Ofrancia

Information Technology Technician 2 at City of Salinas
Intro Book
IT professional with technical support and team leadership expertise.
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Location
Salinas, California, United States, US
Skills
  • Technical Support
  • Software Installation
  • Computer Hardware
  • Team Leadership
  • Help Desk Support
  • Show all
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Bio

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Angelo Ofrancia is a seasoned IT professional with extensive experience in technical support, team leadership, and information technology. He has worked in various roles, including Information Technology Technician 2, Information Technology Associate, and Field Service Support Technician. Angelo holds a Certificate in Networking from Heald College and is certified CompTIA A+. He is currently based in Salinas, California, and has worked with prominent companies such as City of Salinas, ITC Infotech (USA), Inc., EMR CPR, and Pitney Bowes.

Credentials

  • CompTIA A+
    CompTIA
    Dec, 2005
    - Apr, 2026

Experience

  • City of Salinas
    • United States
    • Information Technology Technician 2
      • Dec 2023 - Present
      • United States

  • ITC Infotech (USA), Inc.
    • Watsonville, California, United States
    • Information Technology Associate
      • Feb 2020 - Dec 2023
      • Watsonville, California, United States

  • EMR CPR
    • Fremont, California
    • IT Technician
      • Oct 2019 - Feb 2020
      • Fremont, California

  • Pitney Bowes
    • Bay Area
    • Field Service Support Technician, CSR Associate 2
      • Nov 2005 - Apr 2019
      • Bay Area

      Worked onsite and remotely in an assigned geographic area, performed mechanical and electronic repairs on Pitney Bowes mail production products, completed scheduled preventative maintenance to customer's timeline, responded to equipment break down or emergency situations, utilized parts inventory, worked order systems, and maintained spare parts supply, updated anti virus software on desktops and servers, imaged drives on desktops and mail production equipment, coordinated and scheduled shifts to accomodate client's production time line

  • Central Coast Community Health Care
    • Monterey, Ca
    • LAN Support Specialist, MIS Technician
      • Jun 2000 - May 2005
      • Monterey, Ca

      Traveled to office locations within Monterey County and Hollister, respond to phone calls and emails, provided support to MIS Technician and Help Desk, created, restored and maintained server system backups to Microsoft, Novell network and IBM AS/400 systems, created and maintained user accounts in Active Directory and Exchange, created client images for multiple departments, installed moved, add and changes to servers, desktops and printers

Education

  • 2003 - 2003
    Heald College
    Certificate, Networking

Suggested Services

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Industry Focus. “Computer and Network Security”

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