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Angélica V. Ortiz Saldaña is a seasoned administrative professional with expertise in office administration, customer service, and project management. She holds a Master's degree in Digital Narratives and a Bachelor's degree in Office Systems Administration. With over 9 years of experience in various roles, including Billing Executive, Client Care Specialist, Implementation Consultant, and Administrative Assistant, Angélica has developed strong skills in communication, problem-solving, and time management.

Experience

    • Puerto Rico
    • Accounting
    • 1 - 100 Employee
    • Billing Executive
      • Jun 2020 - Present

      Creating and sending invoices to clients, creating and updating reports, supporting departments when requested, training employees, among other tasks.

    • Client Care Specialist
      • Jan 2020 - May 2020

      Manage client support experience, work with proposals, filing documents, assistance in the reception area, among other office tasks.

    • Choir Alto Singer
      • May 2015 - Present

      Reading, memorizing, and recording music. Rehearsing and performing songs.

    • Implementation Consultant
      • Oct 2019 - Jan 2020

      Implementing Kronos for US clients. Work directly with the client to get the proper information for the implementation, walk-through with the client the finish product, and adjust requested changes.

    • Billing Associate
      • Jan 2017 - Oct 2019

      Creating and sending invoices, creating and updating reports, upload invoices to various platforms, among other tasks.

    • Administrative Assistant
      • Mar 2015 - Dec 2016

      Assisting in the reception area, filing returns, handling correspondence, creating/sending invoices from the Tax Department, working with proposals, among other offices tasks.

    • Human Resources and Accounting Assistant
      • Dec 2014 - Feb 2015

      Assisting the Department of Human Resources with payroll processing and employee matters, among other office tasks.

    • Administrative Secretary
      • Apr 2012 - Nov 2014

      Assisting in the reception area, handlining correspondence, stocking office materials, payroll processing and employee matters, among other office tasks.

Education

  • 2020 - 2021
    Universidad del Sagrado Corazón
    Master of Arts in Communications, Digital Narratives
  • 2006 - 2011
    University of Puerto Rico, Río Piedras
    Bachelor of Business Administration (BBA), Office Systems Administration

Suggested Services

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Industry Focus. “Accounting”

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