Bio
Experience
-
-
Director of Client Services
-
Sep 2022 - Present
-
-
-
-
United States
-
Pharmaceutical Manufacturing
-
700 & Above Employee
-
Director Of Operations
-
Jan 2018 - Apr 2022
Led overall management and strategic development of operational programs. Developed, translated and executed strategies and operational objectives. Evaluated operational processes for efficiencies, providing recommendations leveraging technology and people for increased effectiveness and value.
-
-
Senior Manager
-
Oct 2009 - Jan 2018
Managed day-to-day operations of programs ensuring high customer experience and adherence to requirements across various disease states.
-
-
Operations Manager
-
Jun 2005 - Oct 2009
Led all aspects of people management of operations teams, including achievement of company and client service levels, hiring, training and development of front-line team members, adherence to quality and compliance requirements, partner with internal and external stakeholders and providing feedback to improve processes and training.
-
-
Reimbursement Counselor / Consultant
-
May 2002 - Jun 2005
-
-
Education
-
Bowling Green State University
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Business Services”
Need a custom project? We'll create a solution designed specifically for your project.
References
Community