Experience

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  Palace Pizza & Sports Bar

  • Lansdowne, Cape Town, South Africa

  • Bartender/Temporary Assistant Manager

    • Jul 2022 - Mar 2023
    • Lansdowne, Cape Town, South Africa

    doing stock take, training of new staff, pouring drinks, doing payouts of gambling machines, doing cash ups, updating of stock & sales systems, daily & monthly consolidated cash ups, daily & monthly consolidated reports, opening and closing of pub, general managing of both premises when on duty

• 

  Amazon

  • Cape Town, Western Cape, South Africa

  • Customer Service Associate

    • Oct 2019 - Aug 2021
    • Cape Town, Western Cape, South Africa

    Dealing with retail customer queries; Assisting customers with refund, replacement, return and deliveryissues; Account change CSA – we assisted customers in retrieving their accounts, updating informationand overall account security; Handling of calls and emails from customers and agents for chargeinquires, retrocharges, refund confirmations and other billing issues or inquiries,

• 

  Boomerang Marketing SA

  • Cape Town, Western Cape, South Africa

  • Call Center Telemarketer

    • Jul 2019 - Oct 2019
    • Cape Town, Western Cape, South Africa

    Learnership contract, Outbound agent, calling clients from national database, marketing and sale of product

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  Bluechip Restaurant (Chain)

  • Cape Town, Western Cape, South Africa

  • Bartender/ Junior Manageress

    • May 2015 - Oct 2017
    • Cape Town, Western Cape, South Africa

    Greeting and serving customers • Bartending duties include, opening & prepping bar on day shifts •Closing, cleaning and cashing up on night shifts • Greeting, serving and pouring of drinks • Doing stocktake and replenishing of stock • Trained new bartenders coming in • Doing LPM payouts and recordingthere of • Managerial duties included: capturing of stock received, doing staff cashups and day ends, seeing to overall management of staff and shop

• 

  Slug and Lettuce River Club

  • Cape Town, Western Cape, South Africa

  • Bartender/ Waitress

    • Oct 2014 - Apr 2015
    • Cape Town, Western Cape, South Africa

    Greeting and serving customers • Following up on drinks and food orders • Bartending duties include, opening & prepping bar on day shifts • Closing, cleaning and cashing up on night shifts • serving and pouring of drinks (making cocktails) • Doing stock take and replenishing of stock • Trained new bartenders coming in

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  Old Mutual

  • Pinelands, Western Cape, South Africa

  • HR Tax Consultant

    • Jul 2012 - Oct 2012
    • Pinelands, Western Cape, South Africa

    • Answering telephonic and electronic queries from clients regarding salaries, tax questions and medical aid errors • Doing the administrative functions, e.g. faxing, emailing, scanning of documents • Doing garnishee and ITA88 follow ups on behalf of 3rd parties • Checking and verifying details of employees and ex-employees

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  South African Revenue Service (SARS)

  • South Africa
  • Government Administration
  • 700 & Above Employee

  • Tax Consultant

    • Jun 2002 - Jul 2012

    Worked as an inbound and outbound call center agent. collecting both outstanding returns and money outstanding, As well as assisting taxpayers with completion of VAT, PAYE and IT returns, focusing more on Personal Income Tax.

  • Personal Assistant

    • Jun 2008 - Feb 2009

    •Interim position done in conjunction with day to day duties•Ensuring daily administrative duties are performed in an effective and efficient manner•Keep record of vacation, sick and study leave•Circulate all work related issues•Assist with procurement process for the department•Receive and accommodate visiting managers and other guests•Arranging travel and accommodation for the BAM and team leaders•Making meeting arrangements, recording, typing and confirming draft minutes, compiling agendas formeetings and ensuring documents are prepared and circulated prior to deadline dates•Typing of confidential documents as per requirements