Bio
Experience
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Director of Engagement & Success
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Feb 2019 - Present
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Human Resources Manager
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Jan 2015 - Present
-Plan, organize, direct, control or coordinate the personnel, training, and labor relations activities.-Administer compensation, benefits and performance management systems, and safety and recreation programs.-Identify staff vacancies and recruit, interview and select applicants.-Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.-Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.-Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.-Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.-Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.-Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.-Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.-Analyze training needs to design employee development, language training and health and safety programs.-Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.-Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.-Represent organization at personnel-related hearings and investigations.
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United States
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Truck Transportation
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1 - 100 Employee
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Interim Executive Director
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Jul 2014 - Nov 2014
-Managed professional and support staff while overseeing efforts to increase and expand funding opportunities.-Met with local government staff, community stakeholders, and Federal and State agency representatives to address inquiries regarding services, funding and service development.-Oversaw development and monitored capital and operating programs.-Developed strategies for building organization’s mobility management network to include an Open House, fundraising opportunities and identifying strategic partners.-Directed recruitment initiatives for all exempt and non-exempt personnel; drafted job advertisements, promoted openings across various communication outlets, reviewed applicant resumes, and conducted phone and in-person interviews.-Corresponded on behalf of the organization regarding program contracts, State agency concurrence and other miscellaneous business matters.-Oversaw and advised management staff on disciplinary matters including implementing a progressive discipline procedure.
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Office Manager/HR Specialist
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Aug 2012 - Jun 2014
-Managed benefits administration functions including contacting benefit providers, change reporting, approving invoices, and communicating benefit information to employees.-Spearheaded the development of an updated employee handbook comprised of personnel policies and procedures as lead of the Handbook Revision Committee.-Processed payroll, including employee retirement and employer matching contributions, maintained personnel leave requests, and updated leave balance spreadsheet.-Facilitated and oversaw the employee performance evaluation processes.-Compiled Board agendas, minutes, and correspondence as Board Liaison.-Coordinated travel arrangements and generated itineraries for staff conferences, seminars, and meetings. -Scheduled maintenance of office equipment and tracked office supply inventory and ordering.
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United States
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Hospitality
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700 & Above Employee
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Staffing Operations Manager
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Nov 2010 - Jun 2012
-Trained new Talent Acquisition Manager in all aspects of day-to-day operations-Inputted and processed weekly Front Line Associate payroll-Maintained weekly, monthly and quarterly budgets for DC office and satellite office-Streamlined hiring and placement processes in the office to increase office and placement effectiveness and customer satisfaction-Targeted and met with clients who were using outside vendors to get an understanding of staffing needs and gain new business-Strategized and set weekly/monthly recruitment goals for Talent Acquisition Manager to ensure that clients staffing needs were met-Prepared FY 2012 office budget based on previous year business, expenses and projected sales growth-Developed and preserved staffing business relationships with ARAMARK component managers in order to cultivate and encompass the "One ARAMARK" model-Oversaw the full life cycle of hiring of hourly Front Line Associates for clients open positions and staffing needs
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Talent Acquisition Specialist
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Jun 2009 - Nov 2010
-Screened applicants appropriately, conducted preliminary telephone interviews, face-to-face interviews, FLA orientation and trainings, i.e. ServSafe, TIPS and Banquet Server Conversion-Planned and executed open house hiring events at offices and Community Partner locations-Worked with various lines of business to ensure that employees met specific needs of operation and tailored recruitment strategies specifically to their component -Worked with external vendors to ensure appropriate tests and background checks were completed-Ensured ARAMARK compliance standards and applicable State and Federal Laws were met-Assisted with payroll processing and metrics reporting -Strategized hiring needs based on business trends by meeting with Talent Placement Specialist on a weekly basis-Executed client placements and quality calls/visits to ensure that level of service was meeting client standards -Led task force to revamp Staffing Center orientation process
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Recruiter
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May 2008 - Feb 2009
-Executed strategic sourcing techniques to include a variety of resources such as internet, internal and external databases, employee referrals and direct sourcing-Worked with external vendors to ensure appropriate tests, background, and reference checks were completed-Assisted with implementing ...
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Education
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2017 - 2023University of Maryland Global Campus
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2006 - 2008University of Maryland College Park
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2004 - 2006Anne Arundel Community College
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Arundel High School
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