Experience

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  Digit All Systems

  • Baltimore, Maryland Area

  • Intern

    • Apr 2013 - Present
    • Baltimore, Maryland Area

    •prepare and manage correspondence, reports and documents•organize and coordinate meetings, conferences, travel arrangements•take,type and distribute minutes of meetings•implement and maintain office systems•maintain schedules and calendars•arrange and confirm appointments•organize internal and external events•handle incoming mail and other material•set up and maintain filing systems•repair computer's hardware and software

• 

  First Cash Pawn

  • Pawn Broker

    • Sep 2010 - Mar 2013

    •Supervised and coordinated activities of the buying department with co-workers to provide service to customers•Handled and settled complaints of clients•Cashiered gave and received large quantities of money for products.•Estimated pawn or pledge value of articles, such as jewelry, cameras, and musical instruments•Recommend service and product options to meet customer needs•Made repairs and adjustments to merchandise for repair•Examined customer's identification and record thumbprints for police reports•Weighed gold and silver on scales and performed acid tests to determine carat content

• 

  First Cash Financial Services, Inc.

  • Pawn Broker

    • 2010 - 2013

• 

  Papa John's Pizza

  • Night Shift Manager

    • Jun 2006 - May 2009

    •Oversaw the workers in the establishment•Management of cash including draw counting, bank deposits, and withdrawals•Delegated tasks to junior members and other staff•Professionally and promptly responded to all customer concerns or issues •Displayed strong leadership qualities•Responsible for the team production•Processed and organized paperwork•Closed the store•Tracked inventory