Experience

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  Beck Roofing Corporation

  • Virginia, United States

  • Roof Mechanic

    • Jan 2023 - Present
    • Virginia, United States

    • Identifying compromised integrity of different commercial roof systems, diagnosing technical issues, and finding effective solutions by utilizing strong problem-solving and critical thinking skills.• Patching leaks and reinforcing structures while exercising, technical expertise and precision. This requires attention to detail and a methodical approach to efficiently address specific technical problems.• Using strong knowledge of relevant safety regulations and best practices to ensure every contract is fulfilled and in compliance according to organizational policies and industry standards.• Applying skills such as multi-tasking, time management, and prioritizing to efficiently complete repairs and structural reinforcements.

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  SAFELITE AUTO GLASS

  • Virginia, United States

  • Auto Glass Technician / Calibration Specialist

    • Oct 2021 - Jan 2023
    • Virginia, United States

    • SafeTech Certified in ADAS Calibration and Windshield Installation: Applied technical skills in order to use the ADAS (Advanced Driver Assistance Systems), which is a crucial piece of technology in modern vehicles. Calibrations consist of programming and updating software on vehicle cameras and sensor systems such as (FCW) Forward Collision Warning, (LDW) Lane Departure Warning, (AEB) Automatic Emergency Braking, etc. This required attention to detail in order to accurately diagnose and resolve technical issues after the windshield installation.• Customer Service and Satisfaction: Collaborating directly with customers to repair or replace their windshields and provide solutions to provide strong customer-focus service. Highlighting that a stellar customer experience with excellent support is a top priority.• Safety and Quality Assurance: Abided by SafeTech certification SOPs to ensure that KPIs are thoroughly followed to guarantee stringent safety and quality standards, to maintain user trust and satisfaction in any installation and calibration.• Complex Problem-Solving: Applied problem-solving skills to handle complex tasks such as calibrating and configuring critical vehicle safety systems like Forward Collision Warning (FCW), Lane Departure Warning (LDW), and Automatic Emergency Braking (AEB).• MDM Database: utilized software as the centralized platform for all work order/ticketed routes. The software is used to recognize job completion, inform of additional add-ons, and timekeeping for job completion.

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  The Home Depot

  • United States

  • Merchandising Execution Associate

    • Apr 2017 - Oct 2021
    • United States

    • Lead overnight merchandising execution associate: Stepped into leadership role in order to organize team to effectively execute of projects. Organizing and coordinating team members by delegating tasks daily, and auditing to ensuring projects are completed timely and efficiently to company standards.• Remodeling and Reconfiguring Store Bays: used attention to detail for project executions to meet company specified layout. Oversaw overnight projects to remodel and reconfigure store bays and aisles according to SOPs. Followed best practices to ensure safety while using critical thinking skills to solve problems that might occur during project execution such as adaptation, improvisation, critical thinking, and creative problem solving.• Administrative Tasks: Stepped into an administrative role to assist when supervisor is absent. Tasks often included record keeping, project status reporting, written communication, further delegation if needed, team briefing, and project assignments.