Experience

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  Cloud9 Technology Consulting, LLC.

  • Greater Orlando

  • CEO & Founder

    • Aug 2019 - Present
    • Greater Orlando

    Cloud9 helps companies form their digital transformation strategy to enable them to thrive. The Freedom to Work From AnywhereWe partner with multiple industry-leading cloud-based communications service providers, enabling your employees to video chat, call, message, screen share and send files, all from one platform, no matter where they sit.Continue Serving Your CustomersAs organizations shift their contact centers to a work from home environment, our solutions are uniquely positioned to help your agents continue to provide superior customer service while working remotely.Define Your Cloud StrategyWe help bring the latest solutions to accelerate your journey to the cloud. Our clients leverage our partnerships with the largest and most accomplished public and private cloud providers in the market today.

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  Spearhead Group Inc

  • United States

  • Senior Technology Consultant

    • Aug 2019 - 2020
    • United States

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  AT&T

  • Strategic Account Lead

    • 2017 - 2019

    As the Strategic Account Lead, I oversee the entire partnership between AT&T and my customers. • Responsible for maintaining relationships with major stakeholders, including C-Levels to understand the business drivers, key initiatives, challenges, and overall vision. • Effectively position AT&T as the premier partner to enable the customer to achieve desired results by formulating strategies on new propositions, product mix and tailored solutions.• Full P&L responsibility for accounts with an estimated annual spend of USD 45mil.• Display technical and professional proficiency, staying current with the latest technology trends that are disrupting the industry.• Proficient in business and financial acumen, and ROI.• Work with all cross-functional teams to implement deliverables.• Collaborate with C Levels and Regional leaders of AT&T Business as needed for executive level sponsorship

  • Senior Sales Executive

    • 2011 - 2017

    Work with AT&T enterprise customers and serve as a consultant to positively impact and accelerate their business. Learning customer's core initiatives, business process, and gaps, and leverage AT&T solutions and technologies to improve and enhance their organization. Facilitate smooth implementation & delivery of technology services. Solved business challenges. Ensured my customers received the best possible support and provided a positive overall customer experience.

  • Technical Sales Consultant

    • 2008 - 2011

    • Provide Technical Sales overlay working with a total of approximately 500 customers varying from enterprise, Software, Bio-Tech, Medical, and Financial vertical markets.• Increase New Sales Revenue by working with accounts to aggressively uncover, qualify, propose, position, present, sell, and provision solutions within the entire AT&T portfolio• Ensure customer retention and protect existing Total Billed Revenue• 156% of goal in 2008, and 164% of goal in 2009 and 160% in 2010

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  Teledynamic Communications

  • Senior Account Executive

    • 2005 - 2006

    • Propose Nortel & 3COM Voice Over IP Telephony Products • Perform extensive needs analysis and discovery to provide top tier solutions

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  XO Communications

  • San Francisco Bay Area

  • Senior Account Executive

    • 2003 - 2005
    • San Francisco Bay Area