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Andy Rodriguez profile image

Andy Rodriguez

Field Analyst at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">County Of Lee</span>
Intro Book
Seasoned administrator with 1 year of experience in customer service and supervisory skills.
  • Claim this Profile
Location
Lehigh Acres, Florida, United States, US
Languages
  • English Full professional proficiency
  • Spanish Native or bilingual proficiency
Skills
  • Customer Service
  • Long Term Customer Relationships
  • Troubleshooting
  • Microsoft Office
  • Microsoft Excel
  • Show all
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Bio

Generated by
Topline AI
Andy Rodriguez is a seasoned administrator with 1 year of experience in customer service, troubleshooting, and supervisory skills. He has a strong background in Microsoft Office, Excel, and Word, with experience in employee training and procedure development. Andy has worked in various industries, including trucking, logistics, and customer service.

Credentials

  • Drivers (CDL)
    Florida Department of Highway Safety and Motor Vehicles
    May, 2021
    - May, 2026
  • SECURITY GUARD - UNARMED
    New York State
    Apr, 2013
    - May, 2026
  • Commercial Driver License (CDL)
    Virginia Department of Transportation
  • Double/Triple Trailer Endorsement (T) (CDL)
    Virginia Department of Transportation
  • Double/Triple Trailer Endorsement (T) (CDL)
    Florida Department of Highway Safety and Motor Vehicles
  • Hazmat Transportation Safety
    Virginia Department of Transportation

Experience

  • County Of Lee
    • Field Analyst
  • LCEC
    • United States
    • Administrator
      • May 2023 - Present
      • United States
  • Lee County
    • Fort Myers, Florida, United States
    • Truck Driver
      • Feb 2022 - May 2023
      • Fort Myers, Florida, United States
  • U.S. Xpress, Inc.
    • shippensburg, PA
    • Company Driver
      • Aug 2019 - May 2023
      • shippensburg, PA
  • Future Tech Enterprise, Inc.
    • Henrico, VA
    • Purchasing Agent
      • Apr 2016 - Jul 2019
      • Henrico, VA

      • Consistently follow the steps of the structured RMA process by providing accurate and detailed documentation within the ERP system• Track the status of equipment• follow up on vendor credits and maintain the RMA queue.• Check ETA’s of orders with the vendors.• Contact vendors to make changes to...

  • Curvature
    • Inwood, NY
    • Dispatcher
      • Oct 2015 - Feb 2016
      • Inwood, NY

      • Coordinate the logistics of Service Events (including dispatching of parts and labor) between Level 3 Support, the field engineer, and the customer.• Database analysis to ensure that we have proper parts allocation in our various coverage regions to successfully support our customers.• Support ...

  • Metropolitan Data Solutions
    • Farmingdale, NY
    • Distpatcher
      • Aug 2015 - Oct 2015
      • Farmingdale, NY

      Received all service callsProcessed, Packaged and shipped all ordersDispatch service Techs.

  • Star Gas Partners, L.P.
    • Woodbury, New York
    • Collections Clerk
      • Nov 2014 - Aug 2015
      • Woodbury, New York
  • Goya Foods
    • Miami/Fort Lauderdale Area
    • Traffic Clerk
      • Apr 2014 - Oct 2014
      • Miami/Fort Lauderdale Area

       Provide accurate and timely information as requested to 54 brokers about product quantity and availability.  Resolve any issues presented to the 20 Long Island drivers making deliveries. Relate information back and forth to all Brokers, Drivers and Management of any and all activities during ...

  • South Florida Appliance, Inc
    • Miami/Fort Lauderdale Area
    • Purchasing
      • Jul 2013 - Apr 2014
      • Miami/Fort Lauderdale Area
  • Goya Foods
    • Bethpage, NY
    • Traffic Clerk
      • Jul 2010 - Jul 2013
      • Bethpage, NY

       Provide accurate and timely information as requested to 54 brokers about product quantity and availability.  Resolve any issues presented to the 20 Long Island drivers making deliveries. Relate information back and forth to all Brokers, Drivers and Management of any and all activities during ...

  • Swissport
    • Miami/Fort Lauderdale Area
    • Passenger Service Agent / Supervisor
      • 2005 - Apr 2008
      • Miami/Fort Lauderdale Area
  • Wells Fargo
    • Miami/Fort Lauderdale Area
    • Teller
      • 2003 - 2005
      • Miami/Fort Lauderdale Area
  • South Florida Appliance #1
    • Miami/Fort Lauderdale Area
    • Warehouse
      • 2002 - 2005
      • Miami/Fort Lauderdale Area
  • Swissport
    • Miami/Fort Lauderdale Area
    • Passenger Sercive Agent
      • Dec 2000 - May 2002
      • Miami/Fort Lauderdale Area
  • General Patrol
    • Miami/Fort Lauderdale Area
    • Security Guard
      • Jun 2000 - Nov 2000
      • Miami/Fort Lauderdale Area
  • Cafeteria Dos Hermanos
    • Miami/Fort Lauderdale Area
    • Waiter, Cashier
      • Apr 1993 - Jun 2000
      • Miami/Fort Lauderdale Area

Education

  • 2022 - 2023
    Florida Academy
  • 2019 - 2019
    Shipper's Choice
  • 2008 - 2009
    Miami Dade College
  • 1996 - 1999
    Miami Spring Senior High
  • Miami Dade College

Suggested Services

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Industry Focus. “Customer Service”

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