Bio
Credentials
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Level 2 Taking Control of Goods
Chartered Institute of Credit Management (CICM)Oct, 2015- Apr, 2026 -
Certified Documentary Credit Specialist
IFS School of FinanceOct, 2013- Apr, 2026 -
Certificate in International Trade Finance
IFS School of Finance
Experience
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United Kingdom
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Financial Services
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1 - 100 Employee
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Legal and Completions Auditor
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Jul 2022 - Present
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Development Underwriter Support
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Apr 2021 - Jun 2022
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Ultimate Finance
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Greater Manchester, England, United Kingdom
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Assistant Portfolio Manager
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Nov 2020 - Apr 2021
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Greater Manchester, England, United Kingdom
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Affirmative Finance
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Manchester, England, United Kingdom
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Processing Manager / Case Manager
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Sep 2017 - Nov 2020
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Manchester, England, United Kingdom
(Made Redundant)Responsible for the creation of processes, managing adherence to and their ongoing development in relation to the advancement of all FCA Regulated and Non-Regulated property bridging finance and development finance enquiries received by telephone and ultimately by email with a view to progressing the enquiries to drawdown to add to the company loan book.First point of contact for updating Directors, Underwriters, Business Development Managers, Accounts, Collections and Compliance colleagues. Created and issued daily / monthly reports to Directors, Underwriters and Business Development Managers.Trained all new Case Managers while remaining a constant support to the current Case Managers who all joined the team since my appointment and had no prior experience in property bridging and development finance.Monitored own email inbox along with email inbox [email protected] to where ALL new enquiries directed ('00s each month).Took telephone enquiries from brokers and direct clients, established whether or not they met set criteria then encouraged them to submit their enquiries in full by email.Logged all new enquiries once established they fit current company criteria ('00s each month), distributed for Case Manager review then preparation for Underwriter review.Issued conditional offer letters to brokers and direct clients in accordance with Underwriter approval then encouraged the return of completed forms with paperwork to satisfy offer letter conditions.Liaised with credit reference agencies, valuation panel managers, client solicitors, solicitors to progress matters as appropriate.Carried out preliminary reviews of all documents received, fed back to confirm receipt and to request further information/paperwork, clarifications and corrected paperwork ready for underwriter review once paperwork in relation to offer letter conditions had been received.
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Andrew Wilson & Co High Court Enforcement
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Greater Manchester, England, United Kingdom
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High Court Enforcement Administrator
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Jan 2014 - Aug 2017
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Greater Manchester, England, United Kingdom
Contributed daily within operations to ensure the effective administration of High Court Enforcement cases enforced across the UK excluding Scotland. Updated the bespoke online system with Enforcement Agents’ attendance reports.Monitored the recovery of debts to ensure payment arrangements were adhered to.Processed hard copy and email correspondence from many different parties.Handled a variety of straightforward and difficult telephone calls from many different parties.
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THE ACCESS BANK UK NOMINEES LIMITED
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Northwich, England, United Kingdom
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Trade Finance Officer
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Apr 2010 - Dec 2013
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Northwich, England, United Kingdom
Based in Northwich, Cheshire reported to the manager of the trade finance department.Daily liaised with compliance, risk, settlements, processing and relationship departments.Regularly corresponded with customers, others banks and other relevant parties via telephone, email, SWIFT to ensure the speedy and correct processing of all transactions.Trusted to manage and prioritise workload as appropriate in accordance with documented procedures and to highlight any high priority transactions as they were received.Trusted to highlight any potential problems and propose solutions to prevent re-occurrence.
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Vertex Data Science
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Greater Manchester, England, United Kingdom
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Customer Service Agent
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Nov 2009 - Dec 2009
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Greater Manchester, England, United Kingdom
Marks & Spencer Call Centre – dealt with customer orders and queries via telephone and email.
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Haydock Finance Ltd
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Blackburn, England, United Kingdom
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Client Manager (Property Finance)
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Jan 2008 - Oct 2009
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Blackburn, England, United Kingdom
(Made Redundant on 23 Oct 2009)Contributed to all aspects of the property division to ensure the effective offer and management of finance facilities to individuals and businesses to assist them with the acquisition and/or development of land and/or commercial and residential property across the UK.The company decided to focus on collecting its circa £50million portfolio.
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Isaro Homes
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Greater Manchester, England, United Kingdom
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Finance Manager
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Sep 2007 - Jan 2008
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Greater Manchester, England, United Kingdom
Managed a portfolio of residential buy-to-let properties.Researched the market for competitive refinance products. Located further residential properties suitable for purchase and refurbishment via bridging finance then long-term re-finance following the refurbishment. Marketed and let out to credit checked tenants on Assured Shorthold Tenancy Agreements.
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Tahoe Finance Limited
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Greater Manchester, England, United Kingdom
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Operations Manager
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Sep 2005 - Sep 2007
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Greater Manchester, England, United Kingdom
Processed and managed finance facilities offered to both individuals and businesses to assist them with the acquisition/development of land/commercial and residential property in the UK.Successfully managed the increase of the portfolio from around 15 facilities totalling circa £4million to over 160 facilities totalling over £22million.Acted as a central point of reference for the team of 4 Operations Co-Ordinators with regards to all facilities underwritten, offered, drawn down and repaid.
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Davenham Group plc
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Greater Manchester, England, United Kingdom
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Client Manager(Property Finance), New Business Manager(Trade Finance), Client Manager(Trade Finance)
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Apr 2001 - Aug 2005
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Greater Manchester, England, United Kingdom
Client Manager (Property) – Processed cash advance facilities up to £3million within a team to both individuals and businesses to assist with acquisition/development of land/property in the UK.New Business Manager (Trade) – Part of a small team offering tailored finance facilities up to £2million to a range of businesses and ensuring the smooth take-on and processing of clients’ trade, invoice, property and asset finance requirements.Client Manager (Trade) – Processed and managed transactions up to £2million for existing trade finance accounts within a team. Transactions included processing customer letters of credit applications through one of the panel of bankers, handling documentary collections plus international and domestic payments on behalf of customers based within the UK.
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Please see description
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Greater Manchester, England, United Kingdom
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Please see description
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Sep 1992 - Apr 2001
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Greater Manchester, England, United Kingdom
Mar 1998-Apr 2001 Senior Operations Controller Cattles Trade FinanceDec 1994-Mar 1998 International Banking Clerk Barclays Bank plcSept 1992-Dec 1994 Operations Manager Integrated Systems Solutions
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Education
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1988 - 1992Leeds Business School, Leeds Metropolitan University, Leeds
BA (Hons), Business Studies with Marketing -
1985 - 1988Xaverian Sixth Form College, Rusholme, Manchester
A Levels, Business Studies, Pure Mathematics, Sociology, General Studies -
1980 - 1985Our Lady's R C High School, Royton, Oldham
GCSE O Levels, 7 GCSE O Levels including Maths & Engish
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