Experience

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  City of London Police (National Fraud Lead)

  • City of London, United Kingdom

  • Crime Reviewer (National Fraud Intelligence Bureau)

    • Dec 2014 - Present
    • City of London, United Kingdom

    · Investigates c. 750 Fraud and Cyber-Crime events per annum with many committed against leading Retailers, Credit Card issuers, Banks and online businesses, with a potential impact exceeding £100 M.· Leads initial case review end to end, from first report through evidence gathering and documentation to hand over for follow up action· Has contributed to the multi-agency investigation of 100’s of cases resulting in successful prosecution of overseas suspects, confiscation of fraudulently obtained funds and the delivery of support to victims. · Acting Senior Crime Reviewer of a specialist Triage Team attending daily management meetings to review threats, conduct risk based assessments before identifying follow-up action, devise and implement operational and strategic workflows, and maintain team performance levels. · Represents the NFIB at national events relating to Fraud and Cyber-Crime leading discussions to innovative new and change existing working practices to drive efficiency and national cohesion across Police Forces and Third-Party partners. · Collaborates with UK and global Law Enforcement Agencies including National Crime Agency, National Vehicle Crime Intelligence Service, INTERPOL, and with senior executives at impacted organisations within third-party industries including retail and banking sectors.

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  UK Home Office (Secondment)

  • Subject Matter Expert (Secondment)

    • Oct 2017 - Present

    · Seconded to the UK Home Office Technology Team representing the NFIB as a Subject Matter Expert during development of both the new fraud analytics platform and the ‘Action Fraud’ reporting and fulfilment system, undertook User Accepting Testing, provided feedback and innovative ideas such as the improved software design of a user-friendly, entity mapping interface allowing users to analyse with greater ease and productivity · National Crime Agency ‘Financial Investigator Administrator’ accredited 2017 to Present.· On Call Reviewer to investigate major live Cyber-Crime that include incidents that jeopardise or threaten UK National Security, PEPs, Data Security, or large financial losses to FTSE 100.· Conducts initial critical review of Fraud, Cyber-Crime, Cifas and UK Finance reports, prioritises response, makes in-depth intelligence checks from multiple sources and/or platforms to add insights to reported data, leverages knowledge of data analytic software and data management systems to map networks of connected entities of interest.· Makes assessment as to applicable and proportionate outcomes before disseminating crime referrals to Local, National and International Law Enforcement Agencies supported by a clear narrative.· Records data in line with Home Office Counting Rules and National Crime Recording Standards.· Develops business models to drive and track maximum resource efficiency. · Proactively identifies vulnerability in individual and corporate victims and implements safeguarding measures.· Identify emerging crime patterns and trends before submitting intelligence, requesting the production of alerts and communicating findings at relevant meetings. · Communicates with victims and witnesses to build a professional intelligence gathering relationship.

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  Builth Wells Sports Centre

  • Builth Wells, Powys

  • Recreational Assistant

    • Sep 2009 - Jun 2011
    • Builth Wells, Powys

    · Achieved First Aid and NPLQ Qualifications, resolved customer inquiries and customer complaints.