Experience

• 

  Ct Dmv

  • Agent Supervisor
• 

  CT DMV

  • Agent Supervisor

    • 2009 - Present

    Working supervisor for staff and activities in the administration of examinations for motor vehicle operator licenses, licensing/registration of commercial and secondary driving school functions.Legal research and analysis.Research, compile and prepare reports, manuals, correspondence and other information required by management and government agencies.Provide employees with guidance in handling difficult and complex problems, and in resolving escalated complaints/disputes.Participate in the work of subordinates to facilitate productivity and overcome difficult aspects of work.Train and instruct employees in job duties, department policies/procedures and arrange for training to be provided as needed.Develope and update policies, procedures and standards.

  • Agent

    • 2006 - 2009

    Responsible for licensing review, examination and documentation.Prepare and review licensing applications and other forms for completeness and accuracy in accordance with motor vehicle commission, state and federal requirements.Conduct vehicle inspections.Maintain and generate license and vehicle records.Legal research and analysis.

• 

  Volvo of Danbury, CT

  • Danbury, CT

  • Customer Service

    • Dec 2003 - Dec 2006
    • Danbury, CT

    Daily interaction with Volvo customers to maximize their relationship and experience with Volvo of Danbury.Professional driver--customers and vehicles.Inspection of new and/or used vehicles traded and/or purchased by Volvo of Danbury.Register vehicles for customers out of state.Pick up and delive...

• 

  Newtown Board of Education, Newtown, CT

  • Newtown, CT

  • Subsitute Teacher

    • Jan 2002 - Jan 2003
    • Newtown, CT

    K-12, taught classes, presented lectures, conducted workshops and participated in other activities to further educational programs.Arrange the use of audio/visual equipment and other teaching aids.Conducted classes for children in various scientific, history, math and art subjects.

• 

  MADD

  • Executive Director, Litchfield County, CT

    • Jul 2001 - Dec 2001
• 

  CT DMV

  • Danbury, CT

  • Agent

    • 2000 - 2001
    • Danbury, CT

    Responsible for licensing review, examination and documentation.Prepare and review licensing applications and other forms for completeness and accuracy in accordance with motor vehicle commission, state and federal requirements.Conduct vehicle inspections.Maintain and generate license and vehicle...

• 

  City of Danbury, Police Department

  • Captain

    • 1987 - 2000

  • Lieutenant

    • 1985 - 1987

  • Sergeant

    • 1982 - 1985

  • Police Officer

    • 1972 - 1982

• 

  United States Army Reserve

  • Danbury, Connecticut

  • Staff Sergeant

    • 1974 - 1977
    • Danbury, Connecticut

    Military Intelligence, Interrogator, Secret Clearance.826th MI BN

• 

  Stop & Shop

  • Danbury, CT

  • Retail Sales Management Trainee

    • 1971 - 1972
    • Danbury, CT
• 

  United States Marine Corps

  • Camp Geiger, Jacksonville, NC

  • Sergeant

    • 1967 - 1971
    • Camp Geiger, Jacksonville, NC

    Cryptolinquist, Top Secret Crypto Clearance.EW CO, 2nd RAD BN, FORCTRPS, FMFLANT.