Bio
Experience
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Chief Operating Officer
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May 2023 - Present
Providing direct support to the CEO while ensuring all business units are operating optimally. Manage a staff complement of 15+ team members ensuring targets are met each quarter.
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Chief Operating Officer
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May 2022 - Present
Seed Investments is one of Jamaica's digital-first Microfinance entities licensed with the BOJ central bank under the Microfinance act. Responsible for strategic and operational direction, new products and services and meeting efficiency targets
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Co-Founder & Director
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2020 - Present
PrecedentOnline is apart of the Precedent Group focusing on providing support to the legal fraternity across the globe. Includes a physical shared office space and legal document automation
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KSAP Investments
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Jamaica
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Managing Director
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2017 - Oct 2022
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Jamaica
Utilising Fin-tech to enable small loans for the under and unbanked in Jamaica. Digital First disbursal and adjudication. KSAP Investments processed over 200 applications daily in the cloud changing the lives of Jamaica's from all areas of life
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Print Hub Jamaica
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Jamaica
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General Manager
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2019 - 2021
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Jamaica
Pivoted the company to digital first, online fulfilment hub for printing related services in Jamaica.Established Payment Services, website and logistics framework for islandwide delivery. Responsible for growing revenue and maintaining operational efficiency
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OGM Integrated Communications
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Jamaica
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Executive Officer
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2016 - 2019
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Jamaica
Responsible for Promotions and Events Ltd, a Department of OGM Tasks withed Event Management, Digital Media and Video Production. Achieved and exceeded revenue targets, reduced costs and coached over 10 staff
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NCB Capital Markets
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Jamaica
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Product & Prcoess Analyst
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2014 - 2016
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Jamaica
Responsible for bringing to the market new products by leading the launch process. From product development to coordinating launch activities.
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Isabelle's Day Spa
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Jamaica
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Director Of Operations
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2011 - 2016
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Jamaica
Acquired company in 2011 and increased revenues exponentially during my stewardship. Provided strategic direction, and fostered innovation. Exited investment via sale in 2016
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Jamaica
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Financial Services
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700 & Above Employee
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Sales Analyst
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2011 - 2014
Analyst on Cross Functional initiative which transformed NCB's Sales culture to one of accountability and productivity. Created Sales dashboards which tracked performance of over 200 sales staff across the group. Recommended sales targets as well as prepared reports/presented to various steering committees. Deep dive interventions conducted on non performing branches as well as providing coaching to sales team on improving performance using existing tools.
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Collections Officer
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May 2009 - Jun 2011
Contacted Delinquent Clients to recover unsecured loans, specifically credit card debt. Stages of delinquency ranged from 15 to 90 days
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Risk Officer
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Mar 2008 - 2009
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Jamaica
Performed Risk Analysis on the company's Loan portfolio. Created a Semi-Automated Credit Risk Modelling system. Created reports for the Risk Manager & Risk Committee. Operational Risk Reviews were also conducted across the branch network
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Treasury Operations
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Jul 2008 - Sep 2008
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Jamaica
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Education
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2005 - 2008The University of the West Indies, Mona
Bachelor of Science - BS, Actuarial Science -
2008 - 2008Fitz Ritson & Associates
Securites & Portfolio Management, Business -
CFA Institute
Level 2 Candidate
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References
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