Experience

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  STREETS International

  • Vietnam

  • English & Hospitality Teaching Volunteer

    • Jan 2023 - Present
    • Vietnam
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  THT International Center for Educational Develo...

  • Vietnam

  • English Second Language Instructor

    • Oct 2019 - Feb 2023
    • Vietnam
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  Vietnam Television

  • Language Editor, Voice-Over Narrator & Guest Host

    • Feb 2019 - Jul 2019

    Edit copy for various programming on international channel VTV4 and record voice-over narrations.

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  KOTO - Know One, Teach One

  • Hanoi, Vietnam

  • English Second Language Instructor

    • Feb 2018 - Mar 2019
    • Hanoi, Vietnam

    Teach English and front-of-house management at a not-for-profit hospitality school offering a second chance at life to Vietnamese children who have been trafficked, abandoned, neglected, disengaged or exploited, all of whom range from 16 to 22 years of age.

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  Collette

  • Pawtucket, RI

  • International Tour Manager

    • Apr 2008 - Sep 2016
    • Pawtucket, RI

    • Escorted tours in assigned destinations including the USA, Cuba, Galapagos Islands, Portugal, Spain, Vietnam, Cambodia, Laos and the People’s Republic of China.• Coordinated all trip logistics including customs and immigration, transportation, luggage, meals, attractions and hotel accommodation...

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  EF Educational Tours

  • Cambridge, MA

  • Tour Director

    • 2007 - 2010
    • Cambridge, MA

    • Led student groups (grades 8-12) on educational tours to Washington DC, Boston, New York, Philadelphia, Colonial Williamsburg, Chicago and National Parks in Western USA.• Coordinated trip logistics including transportation, luggage, meals and hotel accommodations.• Researched and delivered comm...

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  Fairmont Scottsdale Princess

  • Scottsdale, AZ

  • Senior Conference Manager

    • 2003 - 2006
    • Scottsdale, AZ

    Returned to the Princess to handle the resort’s largest, most complex groups after 2 years of independent event planning.

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  Andrew Gyure & Associates LLC

  • Fountain Hills, AZ

  • Event Planner

    • 2001 - 2003
    • Fountain Hills, AZ

    • Launched a home-based meeting/event planning business performing the services of site selection, contract negotiation, marketing and communications, speaker and entertainment selection, transportation, registration and housing, budgeting, printing/signage, exhibit design, coordination of spe...

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  Fairmont Scottsdale Princess

  • United States
  • Hospitality
  • 400 - 500 Employee

  • Director of Catering and Conference Services

    • 1997 - 2001

    • Oversaw all aspects and functions of the Catering & Conference Services department at this 650- room AAA Five-Diamond resort with 64,000 sq. ft. of function space while also handling the most prestigious and complex groups.• Directly supervised 8 managers and 5 administrative staff producing $17 million annual banquet revenue with a business mix of 90% conference and 10% catering sales.• Leadership responsibilities included staff recruitment, mentoring and development, banquet menu design and composition, budgeting, forecasting, strategic planning, administration of DELPHI system, operation of resort’s Business Center, assisting Sales Department with closing group business. • Created and oversaw Conference Concierge department to “pamper” meeting planners and oversee activity on the banquet floor; used as model for implementation at all Fairmont Hotels & Resorts.• Chaired Fairmont’s company-wide Catering & Conference Services task force of 10 members responsible for creation and implementation of banquet service standards.• Mentored and trained new Directors of Catering in the company.• Sent to Acapulco Princess as a consultant to implement Delphi system and make recommendations for restructuring the Catering department.

  • Conference Manager

    • 1996 - 1997

    • Achieved average dinner checks up to $525.00 – highest in the department.• Selected by Executive Committee as 1997 Manager of the Year out of 143 salaried managers resort-wide.• Chosen to serve as a member of the hotel’s 1997-98 management task force.

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  The Westin La Paloma Resort & Spa

  • Tucson, AZ

  • Conference Planning Manager

    • 1994 - 1996
    • Tucson, AZ

    • Coordinated all operating departments in fulfilling requirements of assigned convention bookings at this 487-room AAA Four-Diamond desert golf resort with 42,000 sq. ft. of meeting space.

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  The Westin Hilton Head Island Resort & Spa

  • Hilton Head Island, SC

  • Director of Catering and Convention Services

    • 1989 - 1994
    • Hilton Head Island, SC

    • Oversaw planning of all conference and social functions at this 412-room AAA Five-Diamond oceanfront golf resort with 25,000 sq. ft. of function space.• Directly supervised 3 managers and 3 administrative staff producing $10 million annual banquet revenue with a business mix of 85% conference a...