Experience

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  Cape Cod Academy

  • Osterville, Massachusetts, United States

  • Facilities Supervisor

    • Nov 2023 - Present
    • Osterville, Massachusetts, United States
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  Wimpy's

  • Osterville, Massachusetts, United States

  • General Manager/Manager/Assistant Manager/Customer Service/Maintenance

    • Apr 2016 - Aug 2023
    • Osterville, Massachusetts, United States

    ➤ Managing all day-to-day operations inside and outside the building including overseeing fish market responsibilities.➤ Successfully implementing significant cost-cutting measures to ensure improved profit margins and promote growth. ➤ Reducing food costs by over 25% and decreasing non-exempt la...

• 

  Nor'Easter

  • Hyannis, Massachusetts

  • Manager/Supervisor/Maintenance

    • Feb 2015 - Apr 2016
    • Hyannis, Massachusetts

    ➤ Worked directly with restaurant ownership during all phases of renovations of The Paddock into the new establishment.➤ Managed all contractors, sub-contractors, and vendors during renovations and assisted with construction oversight.➤ Worked with the head chef as well as all hires for the front...

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  Riverway Lobster House

  • South Yarmouth, Massachusetts, United States

  • Assistant Manager/Customer Service/Maintenance

    • Apr 2014 - Feb 2015
    • South Yarmouth, Massachusetts, United States

    ➤ Worked directly with the General Manager and Banquet Manager in delivering customer satisfaction and fulfillments.➤ Coordinated daily specials with chef, established schedules for servers, and occasionally covered bartender shifts/duties.➤ Directed business and food service operations and provi...

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  T Murphy's Sports Bar & Grill

  • Hyannis, Massachusetts, United States

  • General Manager/Business Development Manager

    • Jan 2012 - Dec 2014
    • Hyannis, Massachusetts, United States

    ➤ Worked with the owner to open the establishment from the ground floor and dealt directly with all contractors.➤ Effectively handled guest complaints to turn dissatisfied guests into satisfied guests before they left the premises.➤ Responded to guest comments and criticism in a constructive, pos...

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  Various Companies

  • Previous Work History

    • 1988 - 2012

    ➤ Quality Control Manager/Accounts Manager – A1 Cleaning Services, Sandwich, MA – 2010 to 2012➤ Bartender/Server – Oyster Harbors Club, Osterville, MA – 2008 to 2010➤ Sales Representative– Glacial Energy – 2008 to 2010➤ President – Universal Publishing Co. Inc., Marston's Mills, MA – 2001 to ...