Bio
Credentials
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Project Management Professional (PMP)
Project Management InstituteMay, 2013- Apr, 2026
Experience
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National Logistics Services (2006) Inc.
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Mississauga, Ontario, Canada
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Senior Project Manager
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Aug 2021 - Present
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Mississauga, Ontario, Canada
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IT Project Manager
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Jun 2015 - Mar 2021
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University Health Network
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Toronto, Canada Area
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IT Project Manager
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Dec 2013 - Jun 2015
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Toronto, Canada Area
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Maple Lodge Farms
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Brampton, ON
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Director of IT
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Aug 2009 - Nov 2012
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Brampton, ON
- Responsible for overseeing all aspects of IT operations including: personnel; budget; strategy; vendor relationships; contract negotiation; business partnership; and technology selection.- Represent IT at senior management level- Lead and mentor a team of 15 developers and support professionals and 3 supervisors- Work with business partners to ensure that they are properly supported by the IT organization- Peer review user requirements and technical design specifications for proposed changes to ERP and ancillary applications - Ensure compliance with all regulatory requirements (e.g., BRC and HACCP)- Create and maintain disaster recovery plan for IT and represent the IT department as a member of the disaster recovery planning team- Lead all IT related projects and initiatives (e.g., Dynamics AX 2009 Upgrade and Office 2010 deployment)- Negotiate with vendors for: hardware and software purchases; contract resources; services; and support contracts- Implement ITIL change management processes and ensure compliance within the team and the business- Establish and measure all application specific and departmental SLA’s- Represent IT in all external and internal audits- Partner with business in review and selection of tools to support various business initiatives
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Board of Advisors
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Jan 2011 - Oct 2012
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Baxter Corporation
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Mississauga, ON
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Application Support Manager
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Oct 2001 - Aug 2009
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Mississauga, ON
- Manage a team of 8 programmers, business analysts, and risk management professionals- Oversee day-to-day support of all JD Edwards ERP and business systems applications- Responsible for setting and managing departmental operations budget- Liaise with the business on behalf of IT organization to ensure expectations are being met- Set long and short term strategic objectives for team- Provide technical guidance to business partners on proposed changes- Champion all system, financial and quality audits for IT and ensure all audit observations are remediated- Responsible for ensuring that all change processes conform to ITIL best practices and global and local SOP’s - Establish, measure and enforce SLA’s- Business process reengineering- Data governance and security audit responsibilities- Lead change control board responsible for approving all system changes- Manage projects and co-ordinate resources for various IT and business projects- Work with global partners to coordinate efforts in support of global project activities- Understand business challenges and source tools or technology solutions as appropriate- IT representative on Threat Management Team responsible for disaster recovery planning and execution- Work closely with outsourced helpdesk provider to ensure service complies with defined standards- Work with Global ERP upgrade project team to blueprint Canadian requirements and analyze application functionality- Responsible for all application and data security- Negotiate price, terms, and conditions with vendors and contractors and maintain on-going relationships- Oversee and sign off on all system validation initiatives- Ensure compliance with all regulatory requirements including S-Ox, 21 CFR Part 11, ISO, and internal audit standards- Member of IT Leadership Team
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Board of Directors
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2008 - 2009
The Quest Board of Directors is comprised of customer volunteers who use Oracle products. The Board of Directors sets Quest’s strategic direction, provides fiscal oversight, ensures necessary resources, represents the members of Quest, and strengthens Quest’s programs and services.
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Cardinal Health - Source Medical
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Mississauga, ON
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Systems Analyst
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Mar 1989 - Oct 2001
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Mississauga, ON
- Responsible for day-to-day maintenance and support of JD Edwards ERP system relating to Sales, Purchasing, Inventory and Pricing- Participate as JD Edwards subject matter expert on various business driven projects and initiatives- Write custom reports and queries as required by end users- Process design and implementation specific to supply chain- Formal validation of system changes including creating and executing test scripts and all related documentation
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Education
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Ryerson University
Suggested Services
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References
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