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Andressa Kelmer profile image

Andressa Kelmer

Customer Experience Specialist at BH Airport
Intro Book
Aviation data analyst with expertise in customer experience and commercial aviation.
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Location
Belo Horizonte, Minas Gerais, Brazil, BR
Languages
  • Inglês -
Skills
  • Microsoft Excel
  • Aeroportos
  • Microsoft Office
  • Aviation
  • Airlines
  • Show all
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Bio

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Andressa Kelmer is a seasoned aviation professional with expertise in data analysis, customer experience, and commercial aviation. She has worked for top companies like BH Airport, Total Linhas Aéreas, and Alba Taxi Aereo, honing her skills in Microsoft Excel, Qlikview, and Microsoft Office. Andressa holds an MBA and B.B.A. from Pontifícia Universidade Católica de Minas Gerais.

Experience

  • BH Airport
    • Brazil
    • Airlines and Aviation
    • 300 - 400 Employee
    • Customer Experience Specialist
      • Jan 2020 - Nov 2022

    • Analista de Gestão da Performance
      • Jan 2017 - Jan 2020

    • Statistical Analyst
      • Nov 2014 - Jan 2017

  • Total Linhas Aéreas
    • Belo Horizonte e Região, Brasil
    • Analista de Operaçoes
      • Jun 2012 - Nov 2014
      • Belo Horizonte e Região, Brasil

  • Alba Taxi Aereo
    • Belo Horizonte e Região, Brasil
    • Coordenadora de Operacoes
      • Oct 2011 - Dec 2011
      • Belo Horizonte e Região, Brasil

  • Requin Transportes Ltda
    • Belo Horizonte e Região, Brasil
    • Analista de Operacoes
      • Jan 2011 - Oct 2011
      • Belo Horizonte e Região, Brasil

  • Correios
    • Belo Horizonte e Região, Brasil
    • Estagiaria
      • 2008 - 2011
      • Belo Horizonte e Região, Brasil

Education

  • 2018 - 2019
    Pontifícia Universidade Católica de Minas Gerais
    Master of Business Administration - MBA, Inteligência de Mercado
  • 2007 - 2010
    Pontifícia Universidade Católica de Minas Gerais / PUC Minas
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

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Industry Focus. “Airlines and Aviation”

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