Experience

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  CySEC - Cyprus Securities and Exchange Commission

  • Nicosia District, Cyprus

  • Information Technology Support Specialist

    • Jan 2019 - Present
    • Nicosia District, Cyprus

• 

  EUROASIA INTERCONNECTOR PLC

  • Nicosia, Cyprus

  • System Admnistrator

    • Mar 2016 - May 2016
    • Nicosia, Cyprus

    Short term contract, setup and roll-out Windows Exchange 2016 virtualised server for the company create all the employee email accounts and setup the accounts on the employee’s workstations. Install a document management server, utilising OpenKM, and also train the relevant staff with regards to using the server for keeping track of their respective documents.

• 

  Danubius Hotel Regents Park

  • St Johns Wood

  • IT Administrator

    • Jul 2013 - Jun 2015
    • St Johns Wood

    • Handling incoming incidents via the phone/email promptly and efficiently to all users across both companies.• Responsible for the network infrastructure, maintain servers and workstations (hardware /software)• Administer both companies domains (Windows 2003 and Windows 2012)• Administer Exchange 2003 and Office 365 • Migration from Windows 2003 to Windows 2012 and Windows XP to Windows 8.1• Migration from Domino Lotus Notes 6.5 to Office 365• Assisting the software vendors to resolve operational issues

• 

  LAIKI BANK UK

  • Finchley

  • Network Support Officer

    • Mar 2002 - Jun 2013
    • Finchley

    • Handling incoming incidents via the phone/email promptly and efficiently to all IT users• Make proposals for the improvement and introduction of new systems, document and include such projects in the Yearly IT Plans• Responsible for networking, design, installation and maintenance services, providing support for Windows and Linux (Ubuntu) issues• Maintain the company’s network infrastructure, rollout of software updates and patches.• Configuration testing and maintaining any new hardware and software• Management of the daily data backup and retrieval scheme for multiple locations and backups for assistance in testing of various disaster recovery scenarios on yearly intervals• TCP/IP Networking and hardware maintenance and repair• Compiling of departmental procedural documentation • Working closely with software vendors to resolve operational issues• Installation and support of telecommunication equipment• In depth knowledge of Windows desktop Windows XP/ Windows 7 and Server Windows 2003 / Windows 2008 R2 operating systems, Office 2003 - Office 2010• Designing implementing and supporting Active Directory Management, Group Policy Management, Domino Lotus Notes, ArcServe, Symantec Endpoint Protection.• Purchasing of IT Equipment and Software in line of within agreed budgets• Administering the Company’s PBX (Alcatel OmniVista 4760)• Administering user applications on Citrix platform via the Active Directory • Responsible for all communication channels such as telephone lines, data lines, Reuters, internet.

• 

  JohnRyan, Inc.

  • Hammersmith

  • System Administrator

    • Jul 1999 - Oct 2000
    • Hammersmith

    • Determining the nature of faults and steps required to rectify it• Remote administration and management of customer premises equipment• Document and maintain help desk policies and procedures• Development of Helpdesk software utilising Visual Basic and Access• Kepping track calls providing analysis and statistical reports for management from aforementioned software