Experience

• 

  Enterprise Solutions Inc.

  • United States

  • Customer Service Representative

    • Jan 2022 - Present
    • United States

• 

  UNICOR

  • Laptop Rebuild Specialist

    • Apr 2018 - Sep 2021

• 

  Mississippi Department of Child Protection Services

  • United States

  • Caseworker

    • Apr 2016 - Dec 2017
    • United States

    Met with clients to conduct needs assessments, recommending appropriate support and service offerings.Followed strict policies and procedures to maintain client confidentiality and keep data private.Evaluated clients and formulated individualized service plans outlining short-term and long-term goals.Maintained updated progress notes and case record, and documented children's progress in recreational activities, treatment plans, and education.

• 

  Gulf Oaks Psychiatric Clinic

  • United States

  • Administrative Assistant

    • Jan 2012 - Feb 2016
    • United States

    Organized and maintained filing and document management systems by coordinating, archiving and purging files.Developed administrative processes to achieve organizational objectives and improve office efficiency.Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.Communicated with insurance companies for billing purposes.Recruited patients and clients.

• 

  Memorial Hospital at Gulfport

  • United States

  • Medical Billing Clerk

    • Jan 2011 - Dec 2012
    • United States

    Filed and submitted insurance claims.Reviewed received payments for accuracy and applied to intended patient accounts.Reviewed medical records to meet insurance company requirements.Documented and filed patient data and medical records.Assessed medical codes on patient records for accuracy

• 

  Hattiesburg Clinic, PA

  • United States

  • Surgical Technologist

    • Feb 2006 - Jan 2011
    • United States

    Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards.Handed instruments and supplies to surgeons during procedures.Cleaned and sterilized operating rooms.Counted and recorded sponges, instruments, and needles at beginning and end of surgical procedures.Analyzed patient chart data and identification to verify accurate information.Trained staff members on operating room procedures, infection control and over safety and functionality procedures.Collaborated with vendors and service providers to coordinate required services and equipment.Handled billing and insurance claims.